Analysis Skills, Billing, Claims Management, Coaching, Communication Skills, Cross-Functional, Customer Support/Service, Healthcare, Leadership, Microsoft Excel, Onboarding, Performance Metrics, Problem Solving Skills, Process Improvement, Product Planning, Quality Monitoring, Resolve Customer Issues, Team Lead/Manager, Team Player
Join Our Dynamic Billing Team in Mason, OH!
Are you ready to lead a dedicated billing team in a hybrid work environment located in the charming city of Mason, OH? Our company is seeking a motivated individual to manage and optimize our billing processes. If you have a passion for leadership and a knack for problem-solving, this is the opportunity for you!
Key Responsibilities
- Direct daily functions of the billing team, including onboarding, coaching, and quality monitoring.
- Support internal and external customers through effective team management.
- Ensure KPIs are met and staff productivity and accuracy are maintained.
- Communicate new procedures, system enhancements, and process changes to staff.
- Identify and resolve client payment application issues.
- Analyze reports to adjust processes and communicate critical information to management.
Requirements
- Bachelor's degree or equivalent work experience.
- 5 years of billing or related experience.
- Strong customer service and communication skills.
- Advanced Microsoft Excel skills.
- Experience in leading a team and providing constructive feedback.
- Familiarity with KPIs and Quality Monitoring concepts.
- Strong problem-solving and analytical skills.
Preferences
- Experience leading people in teams or cross-functional projects.
- Healthcare industry experience.
- Knowledge of assignment plans, products, and services.
Take the next step in your career and apply today to become a vital part of our team in Mason, OH! We look forward to welcoming you to our innovative and supportive work environment.
Subject Line: Exciting Opportunity in Billing Management - Apply Now!
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Abacus Service Corporation