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Manager, Client Development

Rivel, Inc.

Westport, CT(remote)

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Banking Services, Benchmarking, Best Practices, Brand Marketing (Branding), Business Banking, Business Development, Communication Skills, Consulting, Credit Union, Customer Relations, Customer Support/Service, Decision Support, Detail Oriented, Focus Groups, Inside Sales, Management Consulting, Market Research, Market Share, Market Trend Analysis, Marketing, Metrics, Microsoft Office, People Management, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Process Management, Product Development, Project Tracking, Project/Program Management, Regional Sales, Research Skills, Revenue Growth, Risk Management, Sales, Sales Commission, Sales Management, Sales Presentation, Sales Prospecting, Sales Strategy, Salesforce.com, Team Lead/Manager, Team Player, Writing Skills
LOCATION
Westport, CT
POSTED
12 days ago
Join a Company That Makes Culture a Priority.

Rivel is currently seeking a talented, self-assured Manager of Client Development to join our Rivel Banking Research division in a fully remote or hybrid capacity, if local to Westport, CT.  

About Us
Rivel uses a data-driven approach to give banks and credit unions a deeper understanding of their customers’ and prospective customers’ key decision drivers. Rivel Banking Research conducts over 200,000 interviews annually to clarify business and banking consumers’ experiences and pain points among all local financial institutions, measuring over 90 perception metrics. With the capability to target that information down to the zip code, Rivel helps financial institutions increase their market share, create effective messaging, and focus on the right products to drive brand awareness and growth. As a full-service market research firm for financial institutions, Rivel Banking Research provides custom support for clients including focus groups, product development studies, and competitive benchmarking.

About You
The Manager of Client Development will lead the Rivel Banking Research sales team towards ambitious revenue goals. In this role, you will manage your own key accounts, own a sales territory, and manage a team of sales consultants (including advising on sales interactions for the entire team and aiding with sales opportunities). The Manager will be accountable for executing innovative sales strategies to expand market share and drive revenue growth through this management role.

PRIMARY RESPONSIBILITIES:
  • Manage the sales team and encourage their growth. Establish targets and track progress regularly.
  • Work hand-in-hand with the Managing Director on sales strategy and own the management of the sales process, notably creation and maintenance of collateral.
  • Create and execute sales strategies to generate revenue across the team.
  • Track KPIs such as sales opportunities, total revenue by consultant, and activity through Salesforce.
  • Iterate and optimize sales process and confirm best practices, relying on market trends.
  • Manage own accounts and sales territory. Prospect new business within defined regions.
  • Build strong client relationships and seek feedback to improve overall product offerings.
  • Foster collaboration between Rivel Banking Research sales, internal operations, and marketing teams to support consistent improvement of the prospecting and sales process.
  • Travel, when needed, to network, sell and/or present.

REQUIREMENTS:
  • Bachelor’s degree or equivalent
  • 3+ years’ experience as a primary salesperson and/or business development representative providing custom solutions
  • Proficiency with MS Office
  • A track record of driving results through collaborative sales and project management, and people management is a plus
  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy in all internal and external interactions
  • Comfort with, and confidence in, communicating with prospective clients
  • Friendly, enthusiastic, and ready to learn the business through proactive problem solving and creative thinking
  • Motivated to grow the Rivel Banking Research line of business through collaboration with colleagues and discerning recommendations
  • Alignment with Rivel’s core values

The range of basecompensation for this position is a minimum of $80,000 to a maximum of $90,000, with opportunity for sales commission. Compensation for any employee in this position is adjusted based on skill, effort, responsibility, education, training, credentials, geographic location, working conditions and/or experience.

Don't meet every single requirement? At Rivel, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

Equal employment opportunities are available to all applicants and team members without regard to race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status or any other applicable characteristics protected by law. All employment is decided on the basis of qualifications, merit and business need.

About Rivel: As data-driven management consultants, Rivel helps management teams and boards improve valuation, mitigate risk and drive performance.

Since 1991, Rivel has remained committed to providing companies with actionable insights and advisory solutions that elevate performance and support informed decision-making.  Our culture comes first, and our people are at the heart of everything we do. From a 15-person company to a team nearly 100 strong, we have always maintained a genuine commitment to our clients and to each other. In our industry, the name Rivel has always been synonymous with excellence.

Our rapidly growing list of over 700 global clients includes some of the largest publicly traded companies in the world across all industries.

Rivel was named to Hearst Media's Top Workplaces in 2020, 2022, 2023, 2024 and 2025.

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Rivel, Inc.

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