Manager, Client Programs & Events

Hybrid schedule (3 days in office), with flexibility needed depending on events. 

• Oversees the planning and execution of client programs and events, including large-scale client events, CLE programming and special events.
• Collaborates closely with the business development team, practice groups, and partners to ensure all events support the Firm???s strategic business development objectives and client engagement goals.
• Works as a collaborative member of the global client events team, supporting and contributing to events in other offices as needed to ensure a consistent and exceptional client experience across the Firm.
• Manages all aspects of event logistics, including venue selection, vendor management, contract negotiations, and on-site execution.
• Develops and proposes innovative event concepts and agendas that align with practice group priorities and firmwide business development strategies, ensuring each event supports broader firm objectives.
• Develops and manages event estimates and budgets to ensure cost-effective delivery.
• Provides strategic guidance to partners and stakeholders throughout the event planning process, ensuring alignment with business objectives and client expectations.
• Expected to generate new ideas and proactively identify opportunities for improvement, while following established team guidelines and best practices.
• Conduct comprehensive post-event analysis, including ROI measurement and stakeholder feedback, to inform continuous improvement and future event planning.
• Contributes to event-related data tracking and management, ensuring accurate and timely reporting of program and event-related KPIs for client reviews, annual practice reviews, and other knowledge strategy needs. Contributes to global event tracking and reporting.
• Ensures all CLE and educational programming complies with MCLE accreditation standards and advises attorneys and staff on compliance requirements.
• Mentor and support the professional development of junior team members, fostering a collaborative and high-performing team environment.
• Monitor industry trends, competitor activities, and emerging event technologies to ensure the firm???s events remain innovative, competitive, and aligned with best practices.
• Demonstrates exception interpersonal, written, and verbal communication skills.
• Demonstrate effective crisis management and problem-solving skills, maintaining composure and ensuring successful outcomes when unexpected challenges arise during events.

• Knowledge of Firm operations, policies and procedures
• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Broad and thorough knowledge of events planning functions
• Experience with database management (InterAction is a plus)
• Familiarity with legal business issues and Fortune 500 companies
• Strong writing and editing skills
• Personally handles more complex issues/duties requiring independent exercise of discretion and judgment
• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs