Manager, Compensation & Benefits (Interim)
Corporate Location
Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.
Job Summary
Hollywood Feed is seeking an experienced, analytical, and hands-on Interim Manager, Compensation & Benefits to lead and optimize our total rewards operations during a transitional period. This role is responsible for the oversight, administration, and compliance of company-wide wage structures, incentive plans, health/wellness benefits, and retirement programs across our retail footprint, distribution centers, and headquarters. The ideal interim leader brings strong benefits experience, a deep understanding of multi-state employment regulations, and a data-driven approach to maintaining competitive, equitable total rewards that support talent retention in a high-growth environment. The approximate period for this assignment is 3-6 months.
Key Responsibilities
Benefits Administration & Oversight
- Manage the day-to-day administration of group health, dental, vision, life, disability, and 401(k) programs.
- Act as the primary liaison with third-party brokers, benefit vendors, and insurance carriers to resolve escalations and ensure seamless coverage.
- Support open enrollment preparation, communications, system testing, and execution in partnership with the HR & Operational leadership team.
- Support employee total rewards inquiries with strong focus on excellent customer service.
Compensation & Wage Structuring
- Audit and maintain base pay structures and pay bands to ensure internal equity and external market competitiveness.
- Perform job evaluations, salary benchmarking, and market pricing for new and existing roles as requested or during the annual Market Wage Analysis.
- Conduct wage and overtime compliance audits under FLSA and state-specific payroll guidelines.
Compliance & Reporting
- Ensure strict organizational adherence to federal, state, and local labor laws, including ERISA, COBRA, and HIPAA.
- Manage required regulatory filings, audits, and compliance testing (e.g., Form 5500s, non-discrimination testing, etc.).
- Generate actionable HR analytics, total rewards spend reporting, and variance metrics for executive leadership.
HR Systems & Process Improvement
- Serve as the functional administrator for compensation and benefits modules within the HRIS platform.
- Identify process bottlenecks, streamline enrollments and status updates, and document SOPs to ensure seamless operations during the interim period.
- Collaborate closely with Payroll to ensure accurate deductions, bonus payouts, and benefit contribution reconcilement.
- Other duties as assigned.
Requirements & Qualifications
- Commitment to animals and their owners is vital at Hollywood Feed.
- Exceptional verbal and written communication skills to explain total rewards programs clearly to team members across all levels.
- Advanced proficiency in Microsoft Excel (pivot tables, complex formulas, VLOOKUPs/XLOOKUPs, data modeling).
- Hands-on experience administering benefits and compensation through modern HRIS/payroll suites (e.g., Paycor, ADP, UKG, Workday).
- Thorough working knowledge of ERISA, FLSA, ACA, FMLA, COBRA, and state payroll/benefits compliance standards.
- Ability to synthesize complex numerical data into clear financial models and executive recommendations.
- High degree of integrity, sound judgment, and confidentiality when handling sensitive salary and employee medical information.
Physical Requirements
- Physical requirements consistent with a corporate office setting.
Education & Experience
- Education: Bachelor's degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience).
- Experience: 5+ years of progressive experience in compensation and benefits management, ideally within retail, multi-site distribution, or fast-paced consumer industries.
- Interim Leadership: Proven track record in stepping into interim, contract, or transition roles and stabilizing total rewards programs efficiently (Prefer).
This position offers a competitive market salary, dog-friendly corporate office setting with a collaborative culture, and access to our industry-leading employee discount and pet perks.
The description above outlines the overall purpose and responsibilities of the job, but it does not include every possible duty, expectation, or task. This should not be considered a complete list of all responsibilities.
Hollywood Feed is an Equal Opportunity Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.