Manager Corporate Card Expense and Reimbursement

Ready to Love Your Job?   

Texas Roadhouse is looking for legendary, passionate Roadies to join our Support Center team in Louisville, KY. If you’re ready to bring your energy, partnership, and heart to a place where fun meets purpose, you’ve come to the right place. Come see why our Roadies love their jobs!

Why This Role Rocks
At Texas Roadhouse, we're all about creating legendary experiences, and that starts with supporting our Roadies behind the scenes. As the Manager of Corporate Card Expense and Reimbursement, you'll lead the programs and processes that keep employee expenses, travel, corporate cards, mileage, and reimbursements running smoothly and efficiently.
This is an opportunity to combine people leadership, process improvement, analytics, and customer service while partnering with teams across Finance, Payroll, Accounting, IT, and Operations. If you enjoy building strong processes, developing high-performing teams, and making life easier for employees, this role is for you.

*This is an on-site position working a hybrid schedule (minimum 3 days in the office weekly) at the Texas Roadhouse Support Center located in Louisville, Kentucky

What's On Your Plate

• Lead, coach, and develop a team responsible for expense administration and employee support.

• Oversee corporate card programs, including account maintenance, compliance monitoring, reporting, and employee assistance.

• Ensure employee expense reports are reviewed, approved, and reimbursed accurately and in accordance with company policies.

• Resolve complex reimbursement and expense-related questions while providing legendary customer support.

• Partner with Accounting and Payroll to ensure accurate reporting and timely payment processing.

• Monitor spending trends, compliance metrics, and program effectiveness through reporting and analysis.

• Conduct audits and identify opportunities for corrective action, training, and policy adherence.

• Recommend and implement process improvements that increase efficiency and enhance the employee experience.

• Support system upgrades, testing, and implementation of expense management tools.

• Collaborate with Finance, Accounting, Payroll, IT, and operational leaders to solve problems and improve processes.

Your Recipe for Success

• 5+ years of experience in expense management, travel administration, accounting operations, or a related field.

• 2+ years of leadership experience with a proven ability to coach and develop team members.

• Bachelor's degree in Business, Finance, Accounting, or a related field preferred.

• Strong analytical, problem-solving, and decision-making skills.

• Advanced Microsoft Excel skills and experience with business reporting tools.

• Experience with Concur or other expense management systems preferred.

• Exceptional organization skills and attention to detail.

• Strong written and verbal communication skills.

• Ability to balance compliance, customer service, and continuous process improvement in a fast-paced environment.