Insurance touches people during some of the most challenging moments in their lives. Hi Marley is on a mission to transform how the P&C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the claims conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch, we'd love to meet you.
As the Manager of Customer Enablement & Learning, you will own and evolve the system that helps customers and internal teams adopt our products with clarity and confidence. You'll operate at the intersection of execution and strategy by setting direction, building scalable programs, and ensuring every product release, workflow shift, and innovation lands smoothly and drives measurable impact. This is a run-the-engine and build-the-engine role with real opportunity to reinvent it over time. If you're looking for a purely strategic seat, this isn't it yet.
This role is ideal for a high-performing SaaS learning leader who loves getting things done by working with and through other people. Someone who thrives in pace and complexity. Someone who enjoys designing systems and then rolling up their sleeves to make them work. Someone who sees enablement not as content creation, but as a strategic lever for growth. You'll have real ownership here. This is a role with trajectory and designed for someone who is a high performer today and has the capacity and ambition to grow into broader strategic leadership over the next 2 - 3 years.
If you're energized by building, motivated by impact, and excited to shape the future of learning and enablement in a company that's scaling quickly and thoughtfully, we'd love to meet you. Teamwork and shared enthusiasm is a core part of our culture, which is why this role involves joining us in the Boston office for two days each week.
What You'll Do:
Own the Learning & Enablement Operating Model
Drive Hands-On Execution
Partner Cross-Functionally
Build Toward Scale
Shape the Future of Enablement at Hi Marley
Lead and Develop the Team
What We're Looking For:
Compensation, Benefits & Perks:
At Hi Marley, we are committed to fair and transparent pay practices. The annual base salary for this role is expected to fall within the range of $84,000-$157,000, depending on experience, skills, qualifications, and location. Offers are determined based on these factors as well as internal peer equity. It's most common for new hires to start near the midpoint of the range, allowing room for growth as employees develop in their role. In addition to base pay, this role includes a variable compensation component. Total earnings will vary based on individual and/or team performance.
Hi Marley is proud to be an equal employment opportunity employer. We celebrate diversity and do not discriminate based on gender, sexual orientation, gender identity, religion, race, veteran status, disability status, or any other characteristic protected by applicable law. We are committed to building an inclusive work environment representing a variety of backgrounds, perspectives, and skills, where all employees are encouraged to be their authentic selves.
Hi Marley participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please review the documents under "E-Verify Poster" here:https://e-verify.uscis.gov/web/OnlineResources.aspx