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Manager, Data Engineering

BigCommerce
  • Austin, Texas
    7 days ago

    Job Description

    Welcome to the Agentic Commerce Era

    At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.

    Commerce — the company behind BigCommerce, Feedonomics, and Makeswift is looking for an AI-first Data Engineering Manager to lead our Enterprise Data Engineering team. You'll own the roadmap for the Snowflake- and Airflow-based platforms that power reporting, analytics, AI and data products across the business, while building a team that treats AI agents as first-class teammates in the data engineering lifecycle.


    This is a hands-on leadership role for someone who has shipped production data pipelines, has led engineers before, and is genuinely energized by agentic workflows — not as a buzzword, but as a daily practice for how data gets built, tested, and monitored. You'll spend real time coaching your team on best practices in data engineering: pairing with coding agents, building and governing autonomous pipeline and quality agents, and raising the team's bar for speed and craft.


    What you’ll do

    • Lead, mentor, and grow a team of data engineers — hiring, onboarding, career development, and performance management
    • Own the technical roadmap and architecture for Commerce’s Enterprise Data platform, built primarily on Snowflake and orchestrated with Airflow
    • Champion an AI-first way of working by embedding agentic tools (e.g., Claude Code) into the team’s daily workflow for pipeline development, testing, documentation, and code review
    • Coach and upskill engineers on agentic data engineering — designing agent-assisted or autonomous data quality checks, self-healing pipelines, and LLM-powered data products — with clear guardrails, evaluation, and human-in-the-loop review
    • Partner with Analytics, Data Science, Product, and business stakeholders to translate data needs into reliable, well-governed data products
    • Set and enforce standards for data quality, observability, lineage, and cost efficiency across the Snowflake/Airflow estate
    • Drive modernization of data pipelines and evaluate new data and AI tooling to keep the platform on the cutting edge
    • Establish design review, incident response, and documentation practices that scale the team’s impact without scaling headcount 1:1.
    • Report on team health, delivery, and platform reliability to engineering and business leadership

    Who you are

    • 7+ years in data engineering, with 3+ years directly managing or leading a team of data engineers.
    • Deep, hands-on experience with Snowflake and Apache Airflow in production, including performance tuning, cost management, and workflow orchestration at scale.
    • Experience working with distributed teams across time zones.
    • Strong SQL and Python skills, and comfort reviewing or writing pipeline code alongside your team.
    • Experience with dbt, Fivetran/Airbyte, or similar modern ELT tooling alongside Snowflake and Airflow.
    • Real experience using AI coding assistants or agentic tools (e.g., Claude Code, GitHub Copilot, Cursor), Snowflake CoCo in a professional engineering workflow
    • A track record of mentoring and developing engineers, including those more senior or specialized than you in a given area.
    • Working knowledge of data modeling, data governance, and data security/compliance practices.
    • Excellent communication skills — you can translate technical tradeoffs into business terms and back again.
    • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

    Nice to have

    • Experience designing or operating agentic workflows: LLM-driven pipeline monitoring, autonomous anomaly detection, RAG-based data catalogs/search, or agent frameworks such as LangGraph, AutoGen, or MCP-based tooling.
    • Background in ecommerce, SaaS, or marketplace data (order, catalog, or customer data at scale).
    • Experience building internal platforms or self-service tooling that let analysts and other engineers move faster.
    • Familiarity with cost governance and FinOps practices for cloud data platforms.

    Work Where You Thrive:


    For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.


    #LI-AP1

    #LI-Hybrid

    Pay Transparency: $150,000 - $220,000

    Compensation Transparency


    The national base salary range for this role is posted above in this job post.

    Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

    Where applicable, this role may also be eligible for variable compensation (such as bonus or commission), equity, and benefits in accordance with local policies. Details will be shared during the hiring process. We are committed to equitable and transparent pay practices that align to market data, internal equity, and individual contribution.

    Inclusion and Belonging

    At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

    We are committed to creating an inclusive and accessible hiring experience for all candidates. If you require accommodations or adjustments at any stage of the recruitment process, please let us know and we will work with you to meet your needs.

    Learn more about the Commerce team, culture and benefits at https://www.commerce.com/careers/

    Identity Verification


    To protect our candidates and company from fraudulent activity, our interview process includes a government ID and biometric verification via Persona, our trusted identity verification provider. All information is collected and processed securely in accordance with applicable privacy laws.



    Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 


    Commerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.

    Be advised:
    Commerce does not offer jobs to individuals who do not go through our formal hiring process.

    Commerce will never:

    • require payment of recruitment fees from candidates;
    • request personally identifiable information through unsanctioned websites or applications;
    • attempt to solicit money from you as part of the hiring process or as part of an employment offer;
    • solicit money to complete visa requirements as part of a job offer.


    If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.

    Numbers & Facts

    LocationAustin, Texas
    IndustryInternet Services
    Company Size500 to 999 employees
    Year Founded2009
    Websitehttps://www.bigcommerce.com/careers/

    About Company

    BigCommerce is the world’s leading cloud ecommerce platform for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with 80% less cost, time and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 SMBs, 2,000+ mid-market businesses, more than 25 Fortune 1000 companies, and industry-leading brands including Assurant, Ben & Jerry’s, Gibson, Paul Mitchell, Martha Stewart, and Toyota.

    BigCommerce’s mission is to help merchants sell more at every stage of business growth. Simply put, we are: built for growth so merchants can realize their visions without compromise; designed for powerful performance to enable businesses to scale seamlessly with technology they can trust; efficient in both time and cost.

    BigCommerce supports thousands of retailers around the world from its offices in San Francisco, Austin, London, and Sydney. For more information, visit BigCommerce.com.
    rowth.

    Skills

    • Accounts Payableunmatched
    • Apacheunmatched
    • Artificial Intelligence (AI)unmatched
    • Artificial Intelligence (AI) Agentsunmatched
    • Business Growthunmatched
    • Career Developmentunmatched
    • Cloud Computingunmatched
    • Coachingunmatched
    • Code Reviewsunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Cost Controlunmatched
    • Customer/Client Researchunmatched
    • Data Analysisunmatched
    • Data Managementunmatched
    • Data Modelingunmatched
    • Data Qualityunmatched
    • Documentationunmatched
    • Ecosystemsunmatched
    • Engineering Managementunmatched
    • GitHubunmatched
    • Governmentunmatched
    • Incident Responseunmatched
    • Information/Data Security (InfoSec)unmatched
    • Leadershipunmatched
    • MCP - Microsoft Certified Professionalunmatched
    • Machine Toolunmatched
    • Mentoringunmatched
    • Onboardingunmatched
    • Performance Managementunmatched
    • Performance Tuning/Optimizationunmatched
    • Problem Solving Skillsunmatched
    • Python Programming/Scripting Languageunmatched
    • Reliability Engineeringunmatched
    • SQL (Structured Query Language)unmatched
    • Search Agentunmatched
    • Snowflake Schemaunmatched
    • Software as a Service (SaaS)unmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Technical Recruitingunmatched
    • Test Plan/Scheduleunmatched
    • Visa Applicationsunmatched
    • eCommerceunmatched

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