Manager Digital Human Resources - Digital HR and Associate Experience

Summary:

The Digital HR Manager is a member of the Digital HR & Associate Experience leadership team. The Digital HR Manager will lead a team of product specialist, technologists, and content developers to create innovative experiences. The Manager will champion and lead innovative new ways technology can advance and modernize our Associate experience, which includes architecting and optimizing the enterprise human resources suite of technologies and its ecosystem. Serve as the guardian of data embedded within the technologies with responsibility for its integrity, quality and use to advance business strategies.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Set design direction for content area policies, programs, process development and continuing improvement.
• Advise the COE leader, HR leadership, and other stakeholders with respect to issues and needs within the content area.
• Evaluate opportunities to enhance the delivery of such services, including directing the development of service scope, resource requirements, process and role impacts, and business case or justification.
• Partner with Digital HR Leadership Team to ensure a consistent experience for Associates across their lifecycle at CHRISTUS.
• Lead strategic planning and research and communicating the company point of view in content areas.
• Maintain subject-area expertise and assuring quality of policy/program design.
• Ensure that the work performed and the services provided are consistent with the required quality levels and established standards and metrics.
• Ensure alignment of all programs to core mission and values of CHRISTUS.
• Guide team members and managing their performance and development
• Keep team members informed of the team’s overall direction, strategy and goals.
• Ensure stakeholder participation and involvement.
• Communication – Can simplify complex issues into terms that all levels can understand. Can effectively present information to both small and large groups.
• Strategic – Strong strategic thinking skills and experience building strategic plans; ability to translate strategy into organization capability and develop learning solutions that drive stability and retention; exemplifies excellent decision making, judgment, and common sense.
• Collaborative - Excellent skills in guiding the development of new ideas, working with business leaders and managers across the business to identify skill gaps, and delivering programming of all types. A dynamic developer, storyteller and coach for new practical and creative solutions to people development, including bringing innovative approaches to learning.
• Learning and Development - Knowledge of current and future trends/practices in learning and development. Expertise in adult learning theories, systems thinking, and organizational culture. Knowledge of training systems, including authoring and Learning Management Systems.
• Innovative and Experimental Mindset - willing to experiment with new learning approaches and technologies.
• People Leadership - Advanced ability to identify, select, lead, engage and inspire highly skilled learning and development professionals.
• Change Management – Track record of planning and leading change activities with an eye on needs of all stakeholder groups.
• Project Management – Ability to manage multiple large-scale projects to ensure on-time delivery and quality using both internal and external resources.

Job Requirements:

Education/Skills

• Bachelor’s degree in healthcare, business, education, instructional design, information systems, or related field preferred.
• Master’s degree preferred.

Experience

• Five (5) years in education or learning and development role.
• Three (3) years’ experience in an information technology role.
• Demonstrated experience in getting things done through networking and collaboration in a matrix environment.
• Expert knowledge of content area theory, methods, and concepts. Ability to transform theory, methods, and concepts into tangible designs with measurable results.
• Expert knowledge of instruction design, including needs assessment methodologies, design alternatives, training evaluation, and continuous improvement.
• Experience in developing and implementing strategies for the overall System while ensuring regional fit.
• Expert project management and team leadership skills. Ability to lead teams in process improvement and implementation initiatives, delivering timely results on budget.
• Excellent written and oral communication skills, negotiation skills, conflict resolution skills, and presentation skills.

Licenses, Registrations, or Certifications

• none required.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time