Manager, Distribution Planning & Analytics

The Manager, Distribution Planning & Analytics is responsible for planning merchandise flow, labor, and capacity across J.Crew''s Retail and Wholesale Distribution center. This role partners closely with Distribution Center leadership, MP &A, and Wholesale teams to develop daily, weekly, and seasonal operating plans that support service, productivity, and cost objectives. Using business forecasts, historical trends, and operational data, this leader helps ensure the right resources are in place to meet customer and store demand while driving visibility, consistency, and continuous improvement across distribution operations. RESPONSIBILITIES Planning & Forecasting Develop labor, capacity, and merchandise flow plans for Retail and Wholesale distribution operations. Analyze business forecasts, volume trends, promotions, and operational performance to build accurate workload plans. Partner with Distribution Center leadership to align staffing, capacity, and execution plans with business demand. Identify capacity risks and recommend actions to support service and productivity goals. Monitor forecast accuracy, operational performance, and plan attainment to drive continuous improvement. Labor & Operational Performance Support workforce planning through Labor Management System (LMS) standards and productivity metrics. Use data analysis and process improvement techniques to increase throughput, labor productivity, and operational efficiency. Analytics & Reporting Create and maintain planning tools, dashboards, reports, and performance metrics that enable better decision making. Maintain planning assumptions, reporting standards, and data integrity across the operation. Provide analysis and recommendations that improve visibility and support informed business decisions. Continuous Improvement Evaluate new tools, technologies, and processes that improve planning capabilities and operational visibility. Identify and support continuous improvement initiatives that enhance productivity, reduce waste, and improve service and cost performance. Leadership & Partnership Lead planning reviews and communicate priorities, risks, and recommendations to operational and cross-functional partners. Build strong partnerships with DC teams, Planning and Allocation and Wholesale leadership. QUALIFICATIONS Bachelor''s degree in Supply Chain, Business, Industrial Engineering, Analytics, or a related field preferred. 5+ years of experience in distribution planning, supply chain analytics, industrial engineering, or distribution operations. Experience supporting Retail and/or Wholesale distribution operations. Strong analytical, planning, and problem-solving skills with the ability to translate data into actionable recommendations. Experience with forecasting, labor planning, capacity planning, and operational performance management. Advanced Microsoft Excel skills required. Experience with Power BI, Tableau, SQL, WMS, LMS, or similar systems preferred. Strong communication and collaboration skills with the ability to influence across all levels of the organization. Lean, Six Sigma, or continuous improvement experience is a plus. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color… Even if black or navy makes you feel best, we're here for that. We're the experts in signature categories: cashmere, coats, blazers, pants-and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We believe in looking like a million bucks, not spending it-which is why we go the extra mile to source the absolute best fabrics at the most accessible prices. We also know that we have a responsibility to the planet and to humanity to choose eco-friendly fabrics and to support our factory workers, without compromise. Learn More Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. 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