Manager, Donation Acquisition

Drive Growth. Build Partnerships. Fuel Our Mission.

At Goodwill Industries of Western New York, donated goods are the foundation of our mission. Every donation helps fund programs and services that empower individuals through the power of work.

We are seeking a strategic, relationship-focused professional to serve as our Manager, Donation Acquisition. In this newly created role, you will lead efforts to increase the quantity, quality, and accessibility of donated goods across our territory. Through community partnerships, business development, outreach initiatives, and innovative donation programs, you will help ensure Goodwill has the resources needed to serve more people and strengthen communities throughout Western New York.

This is an exciting opportunity for a professional who enjoys building relationships, identifying growth opportunities, using data to drive decisions, and creating measurable organizational impact.

What You'll Do

In this role, you will:

• Develop and execute strategies to increase donated goods throughout Western New York.
• Build and maintain relationships with businesses, schools, municipalities, healthcare organizations, nonprofit partners, and community groups.
• Identify new donation opportunities, partnerships, and collection channels.
• Lead the planning and execution of Goodwill's Mobile Donation Unit program.
• Research, pilot, and implement new donation acquisition initiatives.
• Analyze donation trends, market opportunities, and performance data to drive growth.
• Develop dashboards, reports, and recommendations for executive leadership.
• Partner with Retail Operations, Logistics, and Marketing to align donation acquisition activities with organizational needs.
• Represent Goodwill at community events, networking functions, and partnership meetings.

What You Bring

• Bachelor's degree preferred or equivalent experience.
• 5+ years of experience in business development, sales, fundraising, marketing, community engagement, partnership development, or a related field.
• Strong communication, relationship-building, and project management skills.
• Valid driver's license and ability to travel throughout Western New York on a regular basis.

Who You Are

• A natural relationship builder who enjoys networking and developing partnerships.
• A self-starter who sees opportunities and takes action.
• A strategic thinker who can turn ideas into measurable results.
• Comfortable working independently while collaborating across teams.
• Passionate about community engagement and making a meaningful impact.
• Organized, analytical, and able to manage multiple priorities.
• Energized by meeting new people and representing an organization in the community.
• Someone who lives our values: Own It • Dare to Excel • Be Bold • Be Extraordinary • Win Together 

Compensation

• $75,000 - $85,000 annually, based on experience and qualifications.
• We regularly review our compensation and benefits to remain competitive and support our employees' success.

Why Goodwill?

At Goodwill of Western New York, your work makes a meaningful difference in the lives of individuals and families throughout our community. You'll join a mission-driven organization focused on creating opportunities, strengthening communities, and helping people achieve greater independence through work.

Ready to Make an Impact?

Apply today and help Goodwill of Western New York build the partnerships, programs, and donation resources that fuel our mission and support our growth throughout the region.