Manager, Donor Data Quality

Habitat for Humanity International

NY

JOB DETAILS
SALARY
$66,390–$78,100 Per Year
SKILLS
Affordable Housing, Analysis Skills, Atlassian JIRA, Best Practices, Business Analysis, Compensation and Benefits, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Cleaning, Data Management, Data Quality, Database Administration, Detail Oriented, Donor Development, Donor Relations, Fundraising, Help Desk, Identify Issues, Nonprofit, Problem Solving Skills, Process Improvement, Quality Management, Residential Construction, Root Cause Analysis, Structured Data, Willing to Travel
LOCATION
NY
POSTED
4 days ago

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Manager, Donor Data Qualityn

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Build data that builds homes.

As the Resource Development Donor Data Quality Manager at Habitat for Humanity International (HFHI), you will use data to fuel opportunity, strengthen donor relationships, and help families around the world access safe, affordable housing. When your work improves donor data quality, you directly support the resources that make our global mission possible.

If you find satisfaction in detailed, methodical work, enjoy solving data puzzles, and care deeply about the people behind the data, this role is for you.

Your Impact

You will play a critical role in strengthening the quality and integrity of donor data across a global CRM system. Your work will directly influence fundraising effectiveness, decision making, and the ability for teams worldwide to operate with clarity and confidence.

Role Purpose

You will help drive fundraising success by ensuring donor data is accurate, reliable, and actionable. Partnering with the Director and cross functional teams, you will:

  • Lead handsxe2x80x91on data cleanup and verification
  • Improve data processes and standards
  • Serve as an xe2x80x9cair traffic controllerxe2x80x9d for donor data, coordinating work across teams so issues are triaged, assigned, and resolved without duplication or conflict

This role is ideal for someone who enjoys deep, focused data work and understands how meticulous accuracy supports donor care and organizational impact.

Location and Travel

You can choose the work style that fits you best. This role is open to candidates across the United States and offers both remote and hybrid options. Hybrid team members have the opportunity to collaborate in person at our offices in Americus, GA; Atlanta, GA; or Washington, DC.

This role requires minimal travel (up to 5%), primarily for occasional internal meetings in Americus, GA.

Key Responsibilities

  • Monitor and improve data quality by building and maintaining complex CRM queries and data lists
  • Lead deduplication efforts by identifying, verifying, and merging duplicate donor records
  • Triage and coordinate data issues across teams using Jira and internal workflows
  • Strengthen data integrity by identifying root causes, improving processes, and flagging systemic issues
  • Support end users by reinforcing best practices and consistent CRM usage
  • Collaborate across teams to resolve system sync exceptions and improve data flow

Must Have Qualifications

  • Bachelorxe2x80x99s degree or equivalent experience
  • 4 or more years of experience in fundraising data or database management in a nonprofit, university, or similar environment
  • Strong experience navigating CRM systems and building queries for reporting and analysis
  • Advanced Excel skills and confidence working with structured data
  • High attention to detail with a commitment to accuracy and consistency
  • Proven ability to troubleshoot complex data issues and implement practical solutions

Nice to Have

  • Experience with Blackbaud CRM or similar fundraising platforms
  • Background in coding, business analysis, or systems improvement
  • Knowledge of fundraising operations such as donor relations and development processes
  • Exposure to global nonprofit environments

Culture and Values

At Habitat for Humanity International, you join a community that believes in:

  • Humility: We are part of something bigger than ourselves
  • Courage: We do what is right, even when it is difficult
  • Accountability: We take personal responsibility for Habitatxe2x80x99s mission
  • Safeguarding: We protect the rights, dignity, and safety of all people we serve and work alongside

Compensation and Benefits

The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidatexe2x80x99s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance. For work locations in the US, the hiring range for this position is $66,390 to $78,100 per year.

Ready to Make an Impact?

If you are passionate about using data to drive real world change and want your work to support a global mission, we want to hear from you.

Apply today and help build a world where everyone has a place to call home.

#LI-DNI

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Location:

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Remote or hybrid within the United States

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Full-time - Salaried

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US Employment

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Function:

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Resource Development and Fundraising

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10%

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About Habitat for Humanity

Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put Godxe2x80x99s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves. Habitat seeks individuals who have a willingness to affirm these principles and values.

At Habitat for Humanity International, we are compelled by our Koinonia roots to put Godxe2x80x99s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact. We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.

As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.

We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children) and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.

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2026 Habitat for Humanity International.

All rights reserved. "Habitat for Humanityxc2xae" is a registered service mark owned by Habitat for Humanity International. Habitatxc2xae is a service mark of Habitat for Humanity International.

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Habitat for Humanityxc2xae International is a tax-exempt 501(C)(3) nonprofit organization. Your gift is tax-deductible as allowed by law. Habitat for Humanity International's tax ID number is 91-1914868.

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2026 Habitat for Humanity International.

All rights reserved. "Habitat for Humanityxc2xae" is a registered service mark owned by Habitat for Humanity International. Habitatxc2xae is a service mark of Habitat for Humanity International.

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Habitat for Humanityxc2xae International is a tax-exempt 501(C)(3) nonprofit organization. Your gift is tax-deductible as allowed by law. Habitat for Humanity International's tax ID number is 91-1914868.

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About the Company

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Habitat for Humanity International