Manager, eCOA Device Logistics Project Management

IQVIA

Durham, North Carolina(remote)

JOB DETAILS
SKILLS
Biology, Business Skills, Clinical Research, Clinical Trial, Coaching, Communication Skills, Continuous Improvement, Cross-Functional, Distribution Operations, Equal Credit Opportunity Act (ECOA), Healthcare, Inventory Reports, Leadership, Logistics, Logistics Management, Medical Treatment, Microsoft Office, Multitasking, Organizational Skills, Patient Care, People Management, Performance Analysis, Project Planning, Project Tracking, Project/Program Management, Supply Chain, Talent Management, Team Building, Team Lead/Manager, Team Player, Technical Delivery, Technical Operations, Third-Party Logistics (3PL), Time Management
LOCATION
Durham, North Carolina
POSTED
15 days ago

Lead a high-performing team at the forefront of clinical technology, delivering devices that power patient-centered solutions like eCOA and eConsent across global clinical trials. This is a unique opportunity to step into a leadership role where you can shape delivery strategy, develop top talent, and make a direct impact on how innovative trial technologies reach sites and patients worldwide—all within a collaborative, fast-paced, and fully remote environment.

Job Overview

The Manager, Project Management oversees a team of 9 Project Managers responsible for end-to-end delivery of device logistics programs supporting eCOA and related clinical technologies. This role leads the planning, execution, and delivery of multiple concurrent projects, ensuring devices are provisioned, deployed, tracked, and returned in alignment with client and operational expectations.

The role requires working Eastern Time Zone hours to support global coordination and cross-functional collaboration. You will play a critical leadership role, enhancing the overall delivery, supporting team development, while partnering across clinical, technology, and operational teams to ensure quality and timely delivery of devices to sites and patients.

Key Responsibilities

  • Lead, coach, and develop a team of Project Managers, supporting performance, growth, and delivery excellence
  • Support Project Managers as they deliver a portfolio of 15–20 concurrent device logistics projects, deployment, and recovery
  • Drive project planning activities including timelines, deployment strategies, training, and stakeholder alignment
  • Collaborate with cross-functional teams (Clinical, eCOA/eConsent technology, Operations, Distribution, Support) to ensure successful delivery
  • Collaborate with third-party logistics vendors, including inventory tracking and reporting
  • Monitor project performance, risks, and milestones to ensure delivery to scope, schedule, and quality expectations
  • Facilitate team meetings, 1:1s, and stakeholder communications
  • Foster a culture of accountability, adaptability, and continuous improvement

Qualifications

Required

  • Bachelor’s degree
  • Experience in project management within life sciences, clinical trials, healthcare, or a related field
  • Experience managing multiple concurrent projects in a fast-paced environment
  • Strong stakeholder management and cross-functional collaboration skills
  • Excellent communication, organizational, and leadership capabilities
  • Ability to translate business needs into execution plans and drive delivery outcomes

Preferred

  • Prior people management or team leadership experience
  • Experience with device logistics, supply chain, or distribution operations
  • Familiarity with eCOA, eConsent, or clinical technology solutions
  • Experience working with third-party vendors and/or global teams
  • Proficiency with Microsoft Office tools and Smartsheet or similar platforms
  • Understanding of clinical trial workflows and operational environments
  • Demonstrated ability to lead through change and adapt in dynamic environments
  • Strong coaching mindset with a focus on developing others and enabling team success
  • Ability to balance business priorities with communication, and stakeholder education

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $88,100.00 - $220,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

About the Company

I

IQVIA

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward. Healthcare is an industry designed to help humans. As a global community, we continuously invest and commit to advancing human health. To deliver value and real outcomes. To rise to the challenge to find the next breakthrough by making the most of increasingly limited resources. We are inspired by the potential and propelled by the possibilities. We share the vision to drive healthcare forward. To see how we can help accelerate progress and achievements. Others are developing these medical breakthroughs. We do our part by using breakthroughs in insights, technology and human intelligence to reimagine and deliver ways to help make them a reality. It’s bigger than better clinical trials. Or advances in technologies and analytics. Or faster insights. It’s about exploring a new path to better health outcomes via Human Data Science. It’s about harnessing the power of the IQVIA CORE™ to channel the insights, commercial and scientific depth, and executional expertise that drive maximum value for our customers. Motivated by the industry we help, we’re committed to providing solutions that enable life sciences companies to innovate with confidence, maximize opportunities, and, ultimately, drive human health outcomes forward.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1982
WEBSITE
https://www.iqvia.com/