Company ArcBest Technologies Location Fort Smith AR - Technologies Lab Workspace On-Campus Pay Type Salary Full-Time Job ID 28621 \t Job Description\t The Manager Embedded Software Quality Assurance - Vaux owns software defect prioritization and coordinates rotating software engineers assigned to bug remediation. During each rotation this position sets the defect priorities aligns engineering effort to the highest-impact issues and drives bugs from discovery through resolution and validation. The Manager Embedded Software Quality Assurance - Vaux also leads the Vaux Robotics testing organization and manages the live testing team and directs day-to-day test planning and execution. \t ResponsibilitiesManage the Testing team.Own the software defect backlog and determine which bugs are solved and not solved based on severity safety impact customer impact field risk release timing frequency reproducibility engineering effort and business priority.Run regular defect triage with engineering product customer success and leadership stakeholders and escalate high-risk or release-blocking defects early with clear recommendations.Translate bug reports into actionable engineering work items with expected behavior acceptance criteria reproduction steps logs test evidence and priority rationale.Ensure resolved bugs are reviewed validated and converted into regression coverage when appropriate.Coordinate a rotating group of software engineers assigned to bug fixing while partnering with their functional engineering managers on capacity scope and expectations.Set the rotation backlog daily priorities and acceptance criteria for engineers assigned to the bug-remediation rotation.Balance urgent defect resolution with ongoing product development commitments by making prioritization transparent and data-driven.Track bug-fix throughput aging defects reopened defects root causes and recurring failure patterns.Create a feedback loop from defect trends into engineering planning test coverage design reviews and prevention-focused quality improvements.Serve as the authority for monthly release candidates mid-cycle bug-fix releases and field deployment readiness.Confirm test cases release notes change logs known issues and validation evidence are complete before release decisions are made.Recommend whether a release should be approved held or returned to engineering for additional fixes based on evidence and operational risk.Partner with engineering product customer success solutions engineering operations and leadership to align quality work with business priorities.Communicate quality risks priorities tradeoffs and recommendations clearly to technical and non-technical stakeholders.Other duties and projects as assigned.RequirementsEducationBachelor\s degree in Computer Science Information Systems Engineering or related field preferred.Experience7 years of professional experience in software QA software testing quality engineering or a closely related software engineering role required.2 years of of experience leading supervising or managing QA engineers test analysts or cross-functional testing teams required.Demonstrated experience prioritizing software defects and driving bug resolution across engineering teams required.Experience working in agile software development environments and with defect trackingtest management tools such as Jira Zephyr Scale TestRail Confluence or equivalent platforms required.Experience in robotics autonomous systems industrial automation computer vision embedded software fleet management or hardware-software integration preferred.Experience with physical testing lab validation customer-site validation sensors vehicles or industrial equipment preferred.Experience building or maturing a QA function quality dashboard release scorecard defect triage framework or engineering operating rhythm preferred.Computer SkillsFamiliar with ROS embedded Linux Docker CICD pipelines automated test frameworks static analysis or simulation-based testing preferred.CertificationsISTQB ASQ or similar qualitytesting certification is a plus.Additional RequirementsStrong understanding of software testing methodologies including integration system regression acceptance exploratory performance and release testing preferred.Ability to analyze test data defect trends logs and operational feedback to make practical release and prioritization decisions required.Excellent writtenverbal communication strong organization attention to detail and ability to manage multiple priorities during active release cycles required.Other DetailsWork HoursGenerally 800 am - 500 pm with occasional irregular hours depending on workload.Travel RequirementsMinimal 0-25CompensationThis is a salary position paid biweekly.\t About Us ArcBest Technologies ArcBest\s tech and innovation team provides custom-built solutions and leading-edge technologies that help our customers successfully navigate the complex supply chain landscape. The team is made up of highly engaged creative tech and analytics professionals who create smart solutions that help keep the global supply chain moving.