Budgeting, Business Analysis, Business Strategy, Business Support, Business impact analysis (BIA), Communication Skills, Customer Support/Service, Data Analysis, Employee Relations, Employment Law, Identify Issues, Industrial Relations, Legal, Management Strategy, Needs Assessment, People Management, Performance Reviews, Philosophy, Problem Solving Skills, QoS (Quality of Service), Resolve Customer Issues, Risk, Risk Analysis, Risk Management, Workplace Issues
About the Role
In this role, you will support company efforts to maintain a positive employee relations environment, inclusive of high employee engagement and performance as well as upholding company culture. You will help develop and implement proactive employee relations management strategies that support business partners' business goals. You will help ensure business partners comply with employment law and Code of Business Conduct obligations and direct employment investigations, complaint resolution, and counsel and assess legal risk in high profile and high-risk employee relations situations
What You'll Do
- Ensure pragmatic, non biased, efficient and consistent resolution to high risk employee issues (i.e., discrimination, sexual harassment, workplace violence) that limits the Company's exposure to legal liability and is consistent with the Company's employee relations philosophy and values
- Assess employee impact on business proposals and proposed reorganizations; manage severance administration and policy guidance as appropriate for business partners
- Manage & influence proactive Employee Relations Strategy with business and HR leaders
- Support Gap Inc. Proactive Employee Relations strategy implementation to mitigate risk. Assist Gap Inc. Labor Relations competency building initiatives and trainings
- Assess organization needs; diagnose and recommend solutions that impact organizational health based on employee relations' trends and business strategy
- Responsible for quality of services and advice in meeting business partner needs
- Responsible for end results of team and shares responsibility over resources, budget and adherence to policies
Who You Are
- Strong expertise in US employment law. Demonstrated proficiency in conducting complex internal investigations. Experience creating and maintaining a proactive employee relations strategy
- Excellent relationship building skills and the ability to effectively communicate with all levels of the organization (both verbally and in writing)
- High professional standards regarding customer service, confidentiality and integrity
- Ability to assess relatively complex situations and analyze data to make judgments and recommend solutions
- Understanding of concepts and procedures specific to Employee Relations
T
The Gap Inc
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.