Best Practices, Calendar Management, Coaching, Communication Skills, Engineering Management, Establish Priorities, Intelligence Gathering, Leadership, People Management, Product Engineering, Set Goals, Strategic Planning, Team Player, Technical Strategy, Technical Support
Primary Position Purpose:
Manage, coach, and support an IT team while maintaining a hands-on approach. Partner to create a technical strategy for proposed product improvements and new products.
Position Functions:
- Communicate goals with team, Product, and leadership.
- Design solutions with a focus on scalability, performance, and transparency.
- Work closely with Product Team to deliver the right solution while understanding prioritization.
- Stay up to date with relevant technologies and their potential application at U.S. Xpress
- Demonstrate holistic thinking, strategic agility, and leadership with all levels of the organization.
- Hire, lead, and train direct reports
- Work to clear roadblocks for team.
- Build positive relationships across Product and Engineering.
- Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
- Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
- Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.
- Build credibility and trust among managed employees by providing prompt and constructive feedback in office when observing such need.
- Lead and facilitate regularly scheduled meetings and in-person trainings that harmonize collaboration internal to the department and external to other SBUs.
- Determine best practices and reinforce constructive and positive feedback through face-to-face interactions with employees on the floor in real time.