Manager, Environmental Svcs, Custodial (62097)

FLSA Status: EXEMPT - This position is classified as Exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Job Summary:

Manages the daily operations of Diversus Health's environmental services operations and custodial services with heavy emphasis on customer service, safety and quality.

Essential Functions:

• Manages the daily operations of Diversus Health's environmental and custodial services.

• Oversees the interviewing and onboarding process of new staff members; assures completion of new hire training within thirty (30) days of hire.

• Partners with leadership in the development and implementation of workflows and/or processes.

• Develops staff schedules to meet coverage demands and expectations; ensures relief coverage is met.

• Tracks and submits employee time records.

• Performs daily shift inspections and completes required documentation.

• Provides feedback on employee performance; conducts evaluations as outlined by the organization.

• Addresses and resolves customer complaints

• Ensures that staff are aware of and utilize standard safety practices

• Ensures adequate disinfection practices are implemented and enforced.

• Establishes and maintains relationships with vendors to ensure contracts are effectively managed, and service agreements are upheld.

• Collaborates with managers and/or Director in the monitoring and tracking of supplies and PPE usage.

• Perform routine site inspections and customer relations to include custodial, safety, grounds, lighting, and general appearance.

• Provide Point of Contact (P.O.C.) for staff, contractors, vendors and inspections to assist in facilities related functions as required.

Knowledge/Skills/Abilities:

• Five (5) years custodial experience, required.

• Two (2) years supervisory experience, strongly preferred.

• Valid Driver's License with MVR that complies with organizational insurance requirements.

• Working knowledge of floor care equipment usage.

• Knowledge of OSHA standards.

• Excellent customer service skills.

• Experience in Custodial Quality Assurance.

• Proficient in Microsoft Outlook, Word & Excel.

• Ability to work flexible shifts.

• Experience in estimating and project start-ups.

FLSA Status: EXEMPT - This position is classified as Exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Job Summary:

Manages the daily operations of Diversus Health's environmental services operations and custodial services with heavy emphasis on customer service, safety and quality.

Essential Functions:

• Manages the daily operations of Diversus Health's environmental and custodial services.

• Oversees the interviewing and onboarding process of new staff members; assures completion of new hire training within thirty (30) days of hire.

• Partners with leadership in the development and implementation of workflows and/or processes.

• Develops staff schedules to meet coverage demands and expectations; ensures relief coverage is met.

• Tracks and submits employee time records.

• Performs daily shift inspections and completes required documentation.

• Provides feedback on employee performance; conducts evaluations as outlined by the organization.

• Addresses and resolves customer complaints

• Ensures that staff are aware of and utilize standard safety practices

• Ensures adequate disinfection practices are implemented and enforced.

• Establishes and maintains relationships with vendors to ensure contracts are effectively managed, and service agreements are upheld.

• Collaborates with managers and/or Director in the monitoring and tracking of supplies and PPE usage.

• Perform routine site inspections and customer relations to include custodial, safety, grounds, lighting, and general appearance.

• Provide Point of Contact (P.O.C.) for staff, contractors, vendors and inspections to assist in facilities related functions as required.

Knowledge/Skills/Abilities:

• Five (5) years custodial experience, required.

• Two (2) years supervisory experience, strongly preferred.

• Valid Driver's License with MVR that complies with organizational insurance requirements.

• Working knowledge of floor care equipment usage.

• Knowledge of OSHA standards.

• Excellent customer service skills.

• Experience in Custodial Quality Assurance.

• Proficient in Microsoft Outlook, Word & Excel.

• Ability to work flexible shifts.

• Experience in estimating and project start-ups.