JOB DESCRIPTION The Manager - Epic Business Intelligence is responsible for the leadership, coordination, and oversight of Epic
analytics, business intelligence, and data warehousing initiatives across the organization. This role ensures that
Epic Cogito tools, including Caboodle, Clarity, Reporting Workbench, Radar, and SlicerDicer, are designed,
implemented, and optimized to support organizational decision-making, operational excellence, quality
improvement, regulatory reporting, and strategic initiatives. The Manager leads Business Intelligence Developers
and ETL Developers and serves as a key liaison between clinical, operational, financial, and technical
stakeholders. The role bridges enterprise data strategy and analytics delivery by translating business
requirements into reporting, dashboard, self-service analytics, and data integration solutions while ensuring data
integrity, performance, and scalability.
RESPONSIBILITIES- Provides day-to-day leadership and operational oversight for Epic Business Intelligence and analytics
functions. Establishes and maintains enterprise standards for analytics development, reporting governance, and data management. Ensures analytics solutions align with organizational priorities, enterprise strategy, and regulatory requirements. Maintains accountability for reporting accuracy, data quality, analytics performance, and customer satisfaction. - Oversees the design, configuration, optimization, and ongoing administration of the Caboodle enterprise data warehouse. Establishes data architecture, data modeling, and reporting standards supporting organizational analytics needs. Ensures integration of Epic and non-Epic data sources within Caboodle. Leads decisions surrounding Caboodle development, enhancements, and long-term analytics strategy. Partners with analytics, informatics, and operational leaders to maximize utilization of enterprise data assets. Ensures compliance with Epic best practices and data governance standards.
- Directly manages Business Intelligence Developers responsible for development and support of enterprise reporting solutions. Oversees design, build, testing, validation, deployment, and optimization of: Reporting Workbench reports, Radar dashboards, Cogito SQL reports, Caboodle reporting solutions, and Executive and operational dashboards. Ensures report standardization, data validation, and consistency of operational definitions across the organization. Establishes development methodologies, quality standards, and documentation requirements for analytics deliverables.
- Leads and supervises ETL Developers responsible for enterprise data acquisition, transformation, and loading processes. Oversees design and maintenance of ETL workflows supporting Caboodle, Clarity, and external data sources. Ensures reliable, efficient, and scalable movement of data across the analytics ecosystem. Establishes standards for data integration architecture, error monitoring, reconciliation, and issue resolution. Partners with technical teams to support enterprise data strategy and advanced analytics initiatives.
- Provides strategic and operational ownership of SlicerDicer functionality and governance. Oversees custom SlicerDicer build, configurations, filters, and data exploration capabilities. Promotes and expands adoption of self-service analytics throughout the organization. Ensures appropriate data access, user training, security controls, and governance practices. Collaborates with operational leaders to identify opportunities for enhanced self-service reporting and data exploration.
- Establishes enterprise reporting governance standards and processes. Ensures consistent definitions,
metadata management, report inventories, and reporting standards. Leads efforts to improve data integrity, analytics quality, and reporting reliability. Collaborates with Data Governance, Operational Leadership, Compliance, and Information Technology teams on enterprise data initiatives. Monitors analytics performance and develop improvement strategies supporting organizational goals. - Manages analytics-related changes through governance and change control processes. Oversees testing, validation, and deployment of Epic analytics upgrades, enhancements, and new functionality. Ensures proper documentation, testing protocols, and release management practices are maintained. Coordinates analytics readiness activities during Epic upgrades and optimization efforts.
- Collaborates with Epic application teams, Informatics, IT Engineering, Clinical Leadership, Finance, Quality, and Operations teams. Serves as a strategic advisor regarding analytics capabilities, reporting requirements, and data utilization opportunities. Partners with executive leadership to support enterprise performance management and strategic decision-making. Serves as an escal