Manager, Event Security

Phoenix Suns
  • Phoenix, AZ
  • Autofill and Review
14 days ago

Job Description

We are seeking an experienced and motivated Manager, Event Security, to join our team. In this role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives.Your Role on the Team

Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile.Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies.Serve as point of contact for event security-related incidents and emergencies.Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience.Recruit, manage, and supervise full and part-time event security staffEnsure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations.Collaborate with leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies.Conduct regular evaluations and provide feedback to enhance team performance and readiness.Collaborate with cross-functional departments including Operations, Guest Services and Event Management.Assist in reviewing arena-wide emergency action plans and standard operating procedures.Prepare post-event reports detailing security performance, incidents, and areas of improvement.Other duties as assigned.

Your Skills and Experience

2+ years of progressive management experience within sports, entertainment, or public venues.Understanding of NBA/WNBA security standards and operational intricacies.Experience managing large-scale security teams, training programs, and event-specific deployments and operations.Strong communication and collaboration skills with high emotional intelligence.Ability to work a flexible schedule, including nights, weekends, and holidays.Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS ICS, First Aid/CPR, Crowd Manager).Required EducationHigh school diploma or GEDBachelor's degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience.

Numbers & Facts

LocationPhoenix, AZ

Skills

  • Access Controlunmatched
  • CPR Certificationunmatched
  • Communication Skillsunmatched
  • Computer Securityunmatched
  • Criminal Justiceunmatched
  • Cross-Functionalunmatched
  • Emergency Managementunmatched
  • Emergency Planningunmatched
  • Emergency Responseunmatched
  • Event Managementunmatched
  • Federal Emergency Management Agencyunmatched
  • First Aidunmatched
  • Hospitality and Tourismunmatched
  • Leadershipunmatched
  • Operational Communicationsunmatched
  • Operations Security (OPSEC)unmatched
  • Performance Analysisunmatched
  • Press/Analyst/Public/Media Toursunmatched
  • Public Safetyunmatched
  • Security Monitoringunmatched
  • Security Protocolsunmatched
  • Sportsunmatched
  • Standard Operating Procedures (SOP)unmatched
  • Team Playerunmatched
  • Training Programunmatched

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