Manager Franchise Sales

Key Responsibilities:

• Own the end-to-end sales pipeline for non-traditional franchise formats, with immediate focus on the Food Truck program and military base opportunities.
• Identify, qualify, and close candidates for Food Truck Amendments and non-traditional unit agreements, guiding prospects from first contact through signed agreement.
• Build and manage relationships with military exchange and installation contacts (e.g., AAFES, NEXCOM, MCX) to develop a pipeline of on-base opportunities.
• Partner with existing multi-unit franchisees to identify expansion candidates for food truck and mobile/satellite formats within their territories.
• Develop and refine the sales process, collateral, FDD disclosure workflow, and deal structures specific to non-traditional formats, in partnership with Legal and Franchise Development leadership.
• Track and report pipeline health, conversion metrics, and channel economics to the VP of Franchise Sales; recommend adjustments to targeting and process based on results.
• Represent Nothing Bundt Cakes at relevant trade shows, franchise expos, and military/base procurement events.
• Serve as the subject-matter expert on non-traditional formats as the program expands beyond food trucks and military bases into additional alternative channels (e.g., airports, universities, stadiums, corporate campuses).

 Core Values/Leadership Competencies:

• Servant’s Heart
  • Developer of people
  • Vision casting
  • Leads by example

• Spirit of a Champion
  • Exhibits extreme ownership – 100/0! Mentality – 100% responsibility and zero excuses!
  • Excellence driven, desires feedback and improvement
  • Exhibits sound judgment
• GenuineConnections
  • Intensely collaborative
  • Professional with the ability to influence at all levels
  • Communicates often and openly

Skills and Abilities:

• Exceptional organizational skills with the ability to manage multiple active projects simultaneously, each with distinct timelines, stakeholders, and milestones. Project Management.
• Clear, confident communicator with the ability to manage expectations and maintain alignment across franchisees, vendors, internal teams, and legal. Communication.
• Meticulous in tracking documentation, and compliance requirements; nothing falls through the cracks. Attention to Detail.
• Skilled at building trust with franchisees during sales process, maintaining professionalism and commercialism. Relationship Management.
• Proactive in identifying risks and creative in developing solutions to keep deals on track. Problem-Solving.
• Comfortable working in franchise management systems, CRM platforms, project management tools (Smartsheet, FranConnect, etc.), and Microsoft Office Suite. Technology Proficiency.
• Working knowledge of franchise operations, vendor ecosystems, brand standards compliance, and franchisee lifecycle management. Franchise Acumen. 5+ years of sales experience, with a track record of quota attainment; franchise sales, business development, or licensing experience strongly preferred.
• Comfort operating with significant autonomy in a newly created role without an established playbook.
• Experience selling into government, military, or institutional channels is a plus, but not required.
• Strong consultative sales skills — able to educate prospects on an emerging format and build conviction in a new business model.
• Excellent written and verbal communication skills; polished presence with prospective franchisees, brokers, and institutional stakeholders.

Education/Certifications and Work Experience Requirements:

• 5+ years of sales experience, with a track record of quota attainment; franchise sales, business development, or licensing experience strongly preferred.
• Willingness to travel for prospect meetings, trade shows, and site visits (estimated 25% to 40%).
• Bachelor's degree in Business, Hospitality, Operations Management, or a related field; or equivalent combination of education and experience.
• 3 - 5+ years of experience in franchise sales, consultive selling for complex, large investment business opportunities, or franchise development support roles.
• Prior experience managing new store/unit openings and/or franchise transfers strongly preferred.
• Familiarity with franchise agreement structures, FDD requirements, and the franchisor approval processes.

Why Nothing Bundt Cakes? 

We offer competitive benefits package including medical/dental/vision insurance, employee life insurance, unlimited PTO, paid holidays, 401(k), and cake and Bundtwear allowances. We provide a casual and collaborative work environment with a focus on increasing your wellbeing through company events, celebrations, and regular volunteer opportunities.

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