The Resideo Manager of Global Product Information & Digital Assets (PIM/DAM) is responsible for the governance, quality, structure, and distribution of product information across Resideo's data ecosystem, both internal and external. This individual will manage a team that supports Resideo global product data, ensuring consistent, accurate, and complete product information is available across eCommerce platforms, websites, distributor channels, marketplaces, sales tools, marketing systems, printed catalogs, and internal applications.
This individual will lead the ongoing optimization of Resideo's Product Information Management & Digital Asset Management (PIM/DAM) platform, establish data governance standards, manage product data workflows, and partner closely with Product Management, Marketing, Sales, IT, eCommerce, Customer Experience, Operations, and external partners.
The ideal candidate combines strong data management expertise, business process design, project leadership, and stakeholder management skills to transform product information into a strategic competitive advantage that improves customer experience, accelerates time-to-market, and increases operational efficiency.
JOB DUTIES:
Key Responsibilities
- Product Data Ownership & Governance
- Establish and maintain product data standards, taxonomies, hierarchies, attributes, naming conventions, and business rules.
- Develop and enforce data governance processes that ensure product data accuracy, completeness, consistency, and compliance.
- Create data quality scorecards, KPIs, and monitoring processes to continuously improve product content quality.
- Conduct regular audits to identify and remediate data quality issues.
PIM/DAM Platform Management
- Serve as global business owner and administrator for Resideo's Product Information Management (PIM/DAM) platform.
- Define platform roadmap, enhancement priorities, and future-state capabilities.
- Partner with IT and technology teams to support integrations with ERP, DAM, CMS, eCommerce, CRM, and marketing platforms.
- Manage vendor relationships and coordinate platform upgrades, releases, and optimization initiatives.
- Identify opportunities to automate workflows and reduce manual data management activities.
Product Content & Syndication
- Ensure product information is accurately distributed across all internal and external channels.
- Manage product attributes, technical specifications, product descriptions, marketing copy, imagery, videos, certifications, compliance documentation, and digital assets.
- Support syndication of product data to distributor, retailer, marketplace, partner, and other channels.
- Develop scalable processes for launching new products and updating existing product content.
- Ensure consistency of information across global and regional customer touchpoints.
Cross-Functional Leadership
- Partner closely with:
- Product Management
- Marketing & Brand Teams
- eCommerce
- Sales
- Customer Experience
- Engineering
- Regulatory & Compliance
- IT & Enterprise Applications
- External Suppliers and Content Providers
- Facilitate alignment on product data requirements, priorities, and governance standards.
- Lead and participate in cross-functional initiatives related to product information and content management.
Data Quality & Analytics
- Develop reporting and dashboards to monitor product data health.
- Measure data completeness, attribute coverage, syndication performance, and operational efficiency.
- Analyze data quality trends and identify root causes of errors.
- Drive continuous improvement initiatives that increase accuracy and reduce product launch delays.
- Provide actionable insights that support business decision-making and digital commerce growth.
Process Improvement & Change Management
- Design scalable product data workflows supporting global business operations.
- Lead training, adoption, and change management efforts for product data contributors.
- Develop documentation, standards, and best practices for product information management.
- Promote a culture of data stewardship and accountability across the organization.
- Champion continuous improvement of processes, tools, and governance models.
YOU MUST HAVE:
- 5+ years of experience in Product Information Management, Product Data Management, Master Data Management, eCommerce Operations, Digital Commerce, or related disciplines.
- 3+ years of experience working with PIM platforms.
- Demonstrated experience establishing data governance and quality management frameworks.
- Experience leading cross-functional projects involving business and technical stakeholders.
- Strong understanding of product lifecycle management and product data processes.
- Experience working with large product catalogs and complex product hierarchies.
- Excellent verbal, written, and presentation communication skills.
- Strong project management, organizational, and stakeholder management abilities.
WE VALUE:
- Bachelor's degree in Business, Information Systems, Marketing, Supply Chain, Data Management, or a related field.
- Experience working as a business admin for leading PIM/DAM platforms such as Enterworks, Informatica, Salsify, Stibo Systems, Akeneo, Pimcore, Riversand, Contentserv, or similar solutions.
Experience integrating PIM platforms with:
- SAP or other ERP systems
- Salesforce
- Shopify
- Adobe Experience Manager (AEM)
- Digital Asset Management (DAM) systems
- Content Management Systems (CMS)
- eCommerce and marketplace platforms
- Familiarity with product data syndication standards and retail content requirements.
- Experience supporting global product launches and multilingual content management.
- Knowledge of smart home, IoT, security, HVAC, water management, or consumer technology industries.
- Experience with data governance, MDM, and digital transformation initiatives.
Key Competencies
- Product Information Management Expertise
- Data Governance & Stewardship
- Digital Commerce & Omnichannel Strategy
- Process Design & Workflow Optimization
- Data Quality Management
- Business Analysis
- Change Management
- Technology & Systems Integration
- Vendor Management
- Strategic Thinking
- Continuous Improvement
- Cross-Functional Leadership
Success Metrics
Success in this role will be measured through:
- Increased product data completeness and accuracy scores.
- Reduced product launch and update cycle times.
- Improved channel syndication performance.
- Reduction in product data errors and rework.
- Enhanced digital customer experience and content consistency.
- Adoption of governance standards and workflows.
- Increased operational efficiency through automation.
- Improved stakeholder satisfaction across business functions.
WHAT'S IN IT FOR YOU:
- The opportunity to join an exciting global team and redesign processes from the ground up.