Manager, Growth & Strategic Analytics

Why Join Omnicell?

At Omnicell, we are transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics, you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance.

You'll join a high-impact analytics team within CDIA, partnering across Marketing, Sales, Customer Success, and Service to unlock meaningful insights that drive growth. This is an opportunity to lead a talented team, influence executive decision-making, and build innovative analytics capabilities that power enterprise-wide strategy.

What You'll Do

Primary Impact:

Drive strategic growth by connecting internal commercial data, external market intelligence, and enterprise customer metrics to deliver actionable insights that inform decision-making and elevate customer value.

As a Manager, you will:

• Lead and develop the Growth & Strategic Analytics team-setting priorities, managing workloads, and fostering a high-performing, collaborative environment

• Own commercial analytics across key domains, including:

• Sales quota modeling and territory planning

• Pipeline health and forecasting insights

• Installed base analytics (device classification, lifecycle, aging)

• Service and contract renewal performance

• Product adoption and utilization trends

• Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities

• Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization

• Lead market and segmentation analytics, including:

• Market sizing and whitespace identification

• Hospital and health system targeting

• Market penetration and opportunity modeling

• Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions

• Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate

• Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools

• Own enterprise customer metrics, including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT-ensuring metric integrity and leading survey program administration

• Communicate insights to executive stakeholders, translating complex data into clear, compelling business recommendations

Who You Are

Minimum Qualifications

• Bachelor's degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience
• 3+ years of experience in analytics, commercial operations, market insights, or business intelligence
• 1+ year of experience leading analytics teams or mentoring team members
• Proficiency in SQL and/or a statistical programming language (Python or R)
• Experience with BI/data visualization tools such as Tableau, Power BI, or similar
• Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics)
• Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach
• Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights

Preferred Qualifications

• Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software
• Advanced degree (MBA, Master's in Analytics, Strategy, or related field) or equivalent professional experience
• Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms)
• Familiarity with enterprise systems such as Salesforce, Gainsight, SAP, Planview, or related tools
• Experience designing and administering customer measurement programs (NPS, CSAT, or similar)
• Demonstrated experience leading and developing analytics talent

How You'll Elevate at Omnicell

At Omnicell, success is defined not just by outcomes, but by how you achieve them. As a Manager, you will embody our Elevate Behaviors:

• Collaborate - Build strong partnerships across CDIA and with commercial stakeholders to deliver integrated, enterprise-wide insights
• Inspire - Influence business leaders with data-driven storytelling and foster a culture of curiosity and innovation within your team
• Develop - Coach and mentor analysts, supporting their technical and professional growth while investing in your own continuous learning
• Execute - Prioritize effectively, take ownership of outcomes, and deliver high-quality analytics that drive measurable business impact
• Impact - Challenge assumptions, identify new growth opportunities, and advance how Omnicell leverages data to serve customers and drive performance

Leadership Imperatives

As a people leader, you will model and drive Omnicell's leadership expectations:

• Model a Growth Mindset - Encourage experimentation, embrace feedback, and lead through learning and adaptability
• Act as a Talent Activator - Build, engage, and develop a diverse, high-performing team through coaching and clear development pathways
• Be an Impact Maker - Align team priorities to strategic business outcomes, fostering accountability and measurable results
• Lead as a Change Champion - Guide your team and stakeholders through change with clarity, resilience, and a forward-looking vision

Work Conditions

• Remote work environment
• Occasional travel for collaboration, leadership meetings, or industry events

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:

• As Passionate Transformers, we find a better way to innovate relentlessly.
• Being Mission Driven, we consistently deliver on our promises.
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do.

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.