Manager, Health Center

It's rewarding to be on a team of people that truly believe in making an impact!

We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.

Job Summary

The Health Center Manager leads daily operations of a clinic, ensuring efficient, high-quality, and patient-centered care. This role oversees clinical, administrative, and financial functions to support organizational goals and optimize patient experience. The Manager is responsible for team leadership, regulatory compliance, operational excellence, and the alignment of clinic performance with value-based care (VBC) metrics and strategic objectives.

Essential Duties & Responsibilities

Clinical & Operational Oversight

• Ensure smooth daily clinical operations, optimizing provider schedules and patient flow.
• Monitor visit types (e.g., AWV, TOC, chronic care) and coordinate team huddles to close care gaps.
• Supervise EMR workflows, encounter closures, and documentation accuracy.
• Oversee safety standards (OSHA, HIPAA, CLIA) and ensure readiness for emergencies and drills.
• Team Leadership & Development
• Hire, train, and manage front desk staff, MAs, and referral coordinators.
• Conduct regular 1:1s, huddles, and performance reviews.
• Foster a culture of accountability, service excellence, and staff engagement.
• Identify training needs and manage performance improvement plans.
• Office Hours Monday through Friday 8am-5pm

Education & Experience

One of the following is required:

• High School Diploma with 5+ years of relevant experience (healthcare or similar service industry).
• Associate Degree with 3+ years of relevant experience.
• Bachelor's Degree in Healthcare, Business, or Public Administration with 2+ years of relevant experience.
• BLS Certification, be able to respond to medical emergencies (Preferred).
• Experience in value-based care (Preferred)
• Bilingual (English and Spanish) preferred.

Job Requirements

Physical Requirements

This position works under usual office conditions. The associate is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk and occasionally climb. Physical demands include ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

Work will involve constant driving/traveling to assigned clinics/territories.

Travel Required

Amount of Expected Travel

Details

Yes

0-25%

Flexibility to travel to clinical sites as needed.

Tools & Equipment Used

Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Disclaimer

The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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