Who We Are & What We Do
At Helix, our mission is simple: to help everyone improve their lives through their DNA.
Ready to make a real-world impact with your skills? At Helix, were transforming healthcare by making genomics a standard of care. We partner with health systems and life science companies to accelerate the integration of genomic data into clinical practice. Join us in building a future where healthcare is personalized, proactive, and powered by genomics.
As a Dedicated Advisor on the Partner Success team, you will support the implementation, launch, and scaling of Helix's population genomics programs across health systems, integrated delivery networks, health plans, and employer-sponsored healthcare initiatives. From defining and managing work plans to creatively solving cross-functional problems, you will play a critical role in helping our partners (and Helix) drive clinical and research value through large-scale genomics. Youll work closely with many teams at Helix - including Clinical, Marketing, Product, Supply Chain, and Legal - to do this.
As a Manager, Health System Partnerships at Helix you will:
Qualifications
Travel Requirement: Up to 30%
The ideal candidate will have:
Expected Interview Process:
1) Initial Screen 2) Second Screen 3) Presentation 4) Final Loop
Expected Pay For This Role:
There are 3 distinct parts to your Helix offer: 1) Base Salary 2) Annual Bonus 3) Equity
Aside from working alongside brilliant, dedicated, passionate, down-to-earth, curious, warm, and thoughtful people, we also provide great benefits:
Comprehensive Health Insurance with Date of Hire eligibility
Above average employer paid premium coverage
12 weeks Helix Paid Parental Leave option
401(k) with employer matching of up to 3% and 100% Vesting on the Date of Hire
Comprehensive Well-Being Benefits
Flexible PTO
Remote options for many roles and a home office stipend
What To Expect During Your First 90 days:
30 Day
During your first 30 days, you will focus on onboarding, training, and building relationships across the organization. Youll gain a strong understanding of the Helix mission, culture, products, services, and the impact we have on the communities we serve.
Key objectives:
Complete all required onboarding and role-specific training.
Establish relationships with your team, cross-functional partners, and key stakeholders.
Develop a foundational understanding of Helixs products, workflows, and customer journey.
Learn team processes, tools, and operating rhythms.
Gain insight into how your role contributes to company and customer success.
60 Day
By the 60-day mark, you will begin actively contributing to team initiatives and building confidence in core responsibilities. Youll deepen your understanding of Helixs operational processes, products, services, and implementation methodologies.
Key objectives:
Contribute meaningfully to ongoing projects and team deliverables.
Demonstrate proficiency with team workflows and operational processes.
Build a deeper understanding of Helixs capabilities and customer solutions.
Successfully present:
A Helix workflow implementation
A Helix Hosted Consent (HHC) product demonstration
An operational kickoff presentation deck
Begin participating in customer-facing engagements with increasing independence.
90 Day
By the end of your first 90 days, you will transition from learning and contributing to owning outcomes. You will work with your manager to establish ongoing goals and begin demonstrating measurable impact within your role.
Key objectives:
Develop and align on role-specific OKRs with your manager.
Take ownership of projects, initiatives, and customer-facing responsibilities.
Lead customer engagements with minimal oversight.
Assume full ownership of assigned partner relationships without shadowing or chaperoning support.
Demonstrate the ability to independently manage communications, problem-solving, and execution in support of partner success.
Begin delivering measurable contributions aligned with the Helix mission and organizational goals.
Helix is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
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