Manager, HR Program Delivery

Ross Stores Inc
  • Dublin, CA
    5 days ago

    Job Description

    Manager, HR Program Delivery

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    • Req. Number: 12307
    • Posted Date: 10/6/2026
    • Address: 5130 Hacienda Dr
    • City, State: Dublin, CA
    • Postal Code: 94568

    GENERAL PURPOSE

    The HR Program Delivery team leads a variety of strategic initiatives within HR. The Manager, Program Delivery will act as an internal consultant, leading solutioning for complex cross-functional HR projects. They will work with program and functional leadership to evaluate business needs, manage internal and vendor-led workstreams, and collaborate with stakeholders to drive alignment and delivery program objectives. Reporting to the Sr. Director, Program Delivery, the individual in this role will be responsible for project management for a variety of strategic company programs including organizational, programmatic and system changes.

    The individual in this role must have experience and knowledge of project and change management lifecycle, methodology and tools and how project and change disciplines integrate. They must feel comfortable driving initiatives on their own and will be expected to have excellent written and verbal communication with a strong ability to develop and drive presentations. The Manager will be expected to build strong relationships with stakeholders within and outside of HR, collaborating to gain alignment. Additionally, the Manager will support education and adoption of core project management tools and practices to support the development of individual team members and the overall functional capability of HR.

    The Manager, Program Delivery will manage direct reports, as well as third-party vendors, in the delivering of strategic company initiatives.

    ESSENTIAL FUNCTIONS

    • Manage large and complex projects throughout the entire lifecycle, coordinating the efforts of vendors, internal team members, and other business units; Identify, escalate, and resolve issues critical to project success; Manage, mentor, and lead internal and external staff as defined in project structures
    • Serves as a liaison and subject matter expert for HR initiatives within the organization. Responsible for continuous collaboration and communication with internal and external business partners (E.g., Store and Supply Chain Operations)
    • Perform ongoing review of program strategy and project management methodology; working with HR Leadership on continual improvement of business processes
    • Perform business analysis activities at the strategic, operational, and organizational level
    • Evaluate and manage vendor partnerships
    • Contribute to strategic planning, monthly status reporting, budgeting and other assigned special projects as required by position
    • Manage the recruitment, retention, and career development of staff, as required

    ESSENTIAL FUNCTIONS (cont.)

    COMPETENCIES

    Building Effective Teams

    Developing Talent

    Collaboration

    Leading by Example

    Communicates Effectively

    Ensures Accountability & Execution

    Manages Conflict

    Business Acumen

    Plans, Aligns & Prioritizes

    Organizational Agility

    Drives Results

    Dealing with Ambiguity

    Problem Solving

    QUALIFICATIONS & SPECIAL SKILLS REQUIRED

    • 5-7 years management consulting or project management experience
    • Exceptional verbal, written, executive presentation and communication skills.
    • Excellent organizational skills, detail oriented
    • Excellent analytical skills and conceptual thinking
    • Self-motivated; comfortable working with ambiguity
    • Outstanding work ethic with a high level of trust and integrity; displays a sense of urgency to resolve issues efficiently and to deliver high quality work
    • Demonstrated ability to drive results with a customer focus in mind.
    • Demonstrated ability to cope with pressure, changing priorities, and a fast-paced and ambiguous environment
    • Ability to maintain confidentiality concerning all projects
    • Expertise in MS Office - Excel, PowerPoint, Word

    EDUCATION / CERTIFICATIONS

    • Bachelor's degree required; MBA or equivalent work experience preferred

    PHYSICAL REQUIREMENTS

    Sitting, standing, walking, hearing, talking on telephone, attending in-person meetings, typing, and working with paper/files

    Consistent timeliness and regular attendance

    Vision: ability to see information in print and/or electronically

    Job requires ability to work in an office environment, primarily on a computer

    Some travel may be required

    This role requires regular in-office presence, including attending in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

    However, this role can perform duties effectively using a combination of in-office and remote work

    SUPERVISORY RESPONSIBILITIES

    Specialist, Program Delivery

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    Manager, Corporate Human Resources Business Partner (HRBP)

    5130 Hacienda Dr

    Dublin,

    CA

    Supervisor II, HR

    5130 Hacienda Dr

    Dublin,

    CA

    Sr. Specialist, HR Program Delivery

    5130 Hacienda Dr

    Dublin,

    CA

    Numbers & Facts

    LocationDublin, CA

    Skills

    • Alliance/Partner Managementunmatched
    • Analysis Skillsunmatched
    • Budget Reportingunmatched
    • Business Analysisunmatched
    • Business Skillsunmatched
    • Business Strategyunmatched
    • Career Developmentunmatched
    • Change Managementunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Consultingunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Employee Retentionunmatched
    • Establish Prioritiesunmatched
    • Functional Analysisunmatched
    • Functional Programming Languagesunmatched
    • Human Resourcesunmatched
    • Human Resources Strategyunmatched
    • Leadershipunmatched
    • Management Consultingunmatched
    • Mentoringunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Needs Assessmentunmatched
    • Operational Strategyunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Physical Demandsunmatched
    • Presentation/Verbal Skillsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Product Lifecycleunmatched
    • Project Management Softwareunmatched
    • Project/Program Managementunmatched
    • Staff Developmentunmatched
    • Strategic Planningunmatched
    • Supply Chain Operationsunmatched
    • Talent Managementunmatched
    • Team Lead/Managerunmatched
    • Typingunmatched
    • Vendor/Supplier Evaluationunmatched
    • Vendor/Supplier Managementunmatched
    • Willing to Travelunmatched
    • Work From Homeunmatched
    • Writing Skillsunmatched

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