The Manager of Human Resources contributes administrative, analytical, and subject-matter expertise to support our mission as a service-driven HR organization focused on the employee experience. Key Responsibilities - Provide exemplary service to employees and others who contact the Office of Human Resources and directing them to the appropriate parties, answering questions on HR policies and procedures, or documenting their concerns for escalation. Requests may include employee relations, benefits, disability, and unemployment matters.
- Manage the HR request tracker, delegating items to other offices as needed.
- Development of programs to support the curia, including performance management and training.
- Assist with curial employee onboarding, assisting with reference checks, I-9s and benefits, as needed.
- Serve as data coordinator for HR; understand concepts such as API and data exports from the diocesan HCM platform and other systems; execute reports.
- Execute projects focusing on operational health and employee experience.
- Serve as a power-user for the HCM platform to provide entity technical support to administrators and employees learning the system and trouble-shooting issues.
- Curate diocesan-wide resources, including job descriptions and forms.
- Develop, document and audit key processes, procedures, and workflows to ensure compliance with regulatory requirements. Works with the Office of Communications to develop materials for dissemination to diocesan employees.
- Maintain calendar of training workshops, presentations and other important events; also manage a select group of HR-driven events.
- Learn and remain current on office productivity tools and technology to enhance operational efficiency.
- Other tasks and projects, as assigned.
About You - Bachelor's degree from any field with analytical coursework
- 3-5 years' experience in HR
- Alignment to the mission, and adherence to the teachings, of the Catholic Church.
- A strong belief, and proven experience, in providing excellent service.
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