Manager, ICT Design Engineering, Data Center Design Engineering

Amazon.com Inc

Herndon, VA

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Artificial Intelligence (AI), Building Permits, Building Systems, Capacity Management, Cloud Computing, Coaching, Collocation, Computer Engineering, Computer Networks, Construction, Documentation Standards, Mentoring, Metrics, Network Architecture/Engineering, Network Bridges, Network Operations Center, Network Security, Operational Improvement, Operations Management, Operations Processes, Process Improvement, Process Management, Project/Program Coordination, Safety Standards, Space Operations, Startup, Strategic Planning, Supply Chain, Team Lead/Manager, Technical/Engineering Design, Telecommunications, Time Management, Willing to Travel
LOCATION
Herndon, VA
POSTED
30+ days ago

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

You"ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You"ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you"ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Manager of ICT Design Engineering, you will lead a team of ICT Design Engineers across the Americas region, responsible for designing the telecommunications pathways, spaces, and building operations cable plant that forms the backbone of AWS data center operations. Your team is the critical bridge between network requirements and physical infrastructure translating complex networking needs into buildable, cost-effective designs that enable capacity delivery at scale.

In this role, you"ll manage a geographically distributed team of engineers, drive design standardization across multiple build types (Commercial, Colocation, and Amazon Dedicated Cloud), and own the strategic direction of ICT infrastructure design for the Americas. You"ll partner with Networking, Construction, Global Network Deployment, Security, Controls, and other engineering teams to ensure our designs meet current requirements while anticipating future network and compute evolution.

This role offers the opportunity to shape the future of data center telecommunications infrastructure at the world"s largest cloud provider, while developing and growing a team of industry-leading engineers.

Key job responsibilities

  • Lead, coach, and develop a geographically diverse and distributed team of 8+ ICT Design Engineers across junior to senior levels and across multiple US locations, including supporting promotion paths.
  • Own the Telecommunications Basis of Design (BOD) the governing document for all ICT infrastructure across AWS"s global design portfolio.
  • Drive design standardization, quality, and innovation across 15+ active programs including next-generation data center architectures.
  • Develop and maintain a multi-year infrastructure strategy covering network changes, volume roadmap, and capacity planning for emerging workloads (AI/ML/HPC).
  • Ensure timely delivery of scalable pathway, space, and cabling designs and specifications for construction and permitting.
  • Coordinate with 8+ partner teams to align ICT designs with broader building systems and deployment timelines.
  • Establish and improve operational processes including intake management, documentation standards, and metrics reporting.
  • Identify and respond to risks and high-priority issues rapidly and effectively.
  • Represent AMER ICT Design Engineering in alignment with Global peers and partners.
  • Travel 20-30% to review projects, coordinate with onsite personnel and contractors, and participate in global offsites.

About the team

Why AWS?

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud.

Inclusive Team Culture

Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Internal job description

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles