Manager, Identity and Access Management

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.

We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.

We're Looking For:

We are seeking an Identity and Access Management Manager with experience in IT operations, team leadership, and strategic information security capabilities. You will be part of an Information Technology / Information Security team responsible for protecting organizational assets, governing identity lifecycle operations, and driving IT alignment across business units. You will be involved in directing daily department operations, managing IT staff performance, promoting service capabilities, and overseeing departmental budget forecasting. In this role, you will have the opportunity to use your experience in technological research, security policy formulation, and cross-departmental project coordination. The ideal candidate will have 7+ years of related IT experience and 3+ years of IT management experience.

You Are:

• A Strategic & Operational Leader: You excel at translating business and security goals into actionable operational plans, defining and delivering technology strategies.
• People-Centric: You build and mentor high-performing teams through effective coaching, performance appraisals, goal setting, and professional growth opportunities.
• Collaborative & Communicative: You seamlessly bridge the gap between IT and business operations to promote identity service capabilities and user enablement.
• Fiscal & Process Minded: You efficiently manage departmental resources, forecasting annual budget requirements, analyzing variances, and maintaining high quality standards.
• Safety & Quality Focused: You establish organizational standards, promote teamwork, and strictly enforce loss prevention and workplace safety practices.

You Will:

• Oversee the daily operations and service delivery of the Identity and Access Management (IAM) department.
• Partner with IT and business operations teams to promote, educate, and consult on IAM capabilities and security frameworks.
• Accomplish IT staff results by communicating job expectations, planning and appraising performance, coaching, and managing employee development.
• Recruit, select, orient, and train team members while developing personal growth opportunities in a secure work environment.
• Define, deliver, and support strategic plans for implementing identity technologies, policies, and procedures.
• Direct technological research by evaluating organizational goals, industry trends, and emerging user projects.
• Forecast financial requirements, assist in preparing the annual IAM budget, schedule expenditures, and analyze variances.

Who You Will Work With:

Reporting to the Director of Site Reliability Engineering, this role will collaborate with IT Infrastructure, Software Engineering, Business Operations, and Data Center Operations on a daily basis.

• Regular interaction with department heads and project managers to coordinate resource allocation and project timetables.
• Key exposure to IT Leadership regarding security posture, budget performance, and strategic IAM initiatives.

Where You Work:

Your work is performed as a remote employee.

Your Tech Stack:

• Identity & Access Management Platforms (e.g., Okta, Ping Identity, SailPoint, Microsoft Entra ID / Active Directory)
• Single Sign-On (SSO) & Multi-Factor Authentication (MFA) Solutions
• Privileged Access Management (PAM) Tools
• IT Service Management Platforms (e.g., ServiceNow, Jira Service Management)

Must Have's:

• 7+ years of related Information Technology / Information Security experience.
• 3+ years of IT management and direct people leadership experience.
• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field (or equivalent practical experience).
• Demonstrated experience managing departmental budgets, resource allocation, and project timelines.
• Proven track record of designing, implementing, and enforcing IT security policies, procedures, and operational standards.
• Strong verbal, written, and interpersonal communication skills.

Nice to Have's:

• Industry certifications in Information Security or IAM (e.g., CISSP, CISM, CISA, CIAM).
• Experience in the automotive, auction, or e-commerce industries.
• Knowledge of health, safety, and loss prevention practices in a corporate IT environment.

What We Offer:

• Competitive pay

• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)

• Immediately vested 401K (US) or RRSP (Canada) with company match

• Paid Vacation, Personal, and Sick Time

• Paid maternity and paternity leave (US)

• Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)

• Robust Employee Assistance Program

• Employer paid Leap into Service Day to volunteer

• Tuition Reimbursement for eligible programs

• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

• Company culture of internal promotions, diverse career paths, and meaningful advancement

Sound like a match? Apply Now - We can't wait to hear from you!