Product Review Engineer Innova
Everett, WA4 days ago
- $75–$85 Per Hour
Manager III, Support Engineer - AMZ10220871
Amazon.com Inc
- Seattle, WA
- 18 days ago
- $149,754–$193,200 Per Year
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Skills
- Automationunmatched
- C Programming Languageunmatched
- C++ Programming Languageunmatched
- Computer Scienceunmatched
- Continuous Improvementunmatched
- Customer Experienceunmatched
- Debugging Skillsunmatched
- Engineering Managementunmatched
- Identify Issuesunmatched
- Javaunmatched
- JavaScriptunmatched
- Mathematicsunmatched
- Mentoringunmatched
- People Managementunmatched
- Performance Managementunmatched
- Performance Metricsunmatched
- Performance Tuning/Optimizationunmatched
- Problem Solving Skillsunmatched
- Process Improvementunmatched
- Python Programming/Scripting Languageunmatched
- Scripting (Scripting Languages)unmatched
- Software Developmentunmatched
- Strategic Planningunmatched
- Team Lead/Managerunmatched
- Technical Supportunmatched
Description
MULTIPLE POSITIONS AVAILABLE
Employer: AMAZON.COM SERVICES LLC
Offered Position: Manager III, Support Engineer
Job Location: Seattle, Washington
Job Number: AMZ10220871
Position Responsibilities:
Focus on providing technical support for internal and external-facing services related to the catalog as a Support Engineering Manager within Amazon"s Catalog Support and Programs (CSP) team. Collaborate with a team of Support Engineers, drive operational excellence, and enhance customer experiences by improving processes and optimizing team performance. Play a key role in shaping the team"s strategic direction, establishing performance metrics, and fostering a culture of continuous improvement. Provide guidance, mentorship, and performance management for Support Engineers. Focus on optimizing processes, improving efficiency, and ensuring high-quality solutions. Work to improve the support experience for both internal users and external customers related to the catalog. Define the team"s goals, performance metrics, and long-term vision. Encourage innovation, collaboration, and growth within the team. Resolve complex technical issues and develop solutions. Develop tools and automation to improve efficiency and reduce manual effort.
Position Requirements:
Bachelor"s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and four years of experience in the job offered or a related occupation. Must have three years of experience in the following skill(s): (1) leading system development teams; (2) software development or technical support experience; (3) scripting in modern program languages such as Python, Java, JavaScript, C, C++ or Go; (4) troubleshooting and debugging technical systems.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
40 hours / week, 8:00am-5:00pm, Salary Range $149,754/year to $193,200/year.
Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:
https://www.aboutamazon.com/workplace/employee-benefits.#0000
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Salary | $149,754–$193,200 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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