Manager III, Systems Development Engineering, Bespoke Solutions

Are you ready to lead a team that builds and scales the automation, tooling, and infrastructure that keeps Amazon running? As a Systems Development Engineering Manager, you will own the strategy and execution for systems that power critical services, driving reliability and operational excellence at massive scale. You will define the vision for your team, set goals that work backwards from customer needs, and build the mechanisms that turn complex technical challenges into streamlined, automated solutions.

The Bespoke Solutions team is looking for a hands-on engineering leader to build and run the development, test, and tooling backbone for a family of high-assurance security devices built for government customers within AWS. You will manage a multidisciplinary software and infrastructure team responsible for the classified cloud development environment, the device test infrastructure, and the device management software and engineering tools that the entire program depends on.

This is not a role for someone who manages from a distance. You will own three tightly coupled charters: (1) building and operating a classified cloud development environment that lets cleared engineers develop, build, and integrate at speed under the most rigorous government security controls; (2) designing, building, and operating high-speed device test infrastructure spanning a hybrid of physical lab benches and cloud-based tooling; and (3) designing and building the critical device management software, engineering tools, and automation used to provision, configure, and operate the devices.

You will set the technical direction for development and test infrastructure as code, CI/CD, and automation - and then build and lead the team that delivers it. Your success is measured by how fast and how reliably the hardware, FPGA, firmware, and software teams can build, test, and ship certified production hardware on top of the environment and tools your team provides.

You will work across organizational boundaries - with hardware, FPGA, firmware, software, systems engineering, security/compliance, and program management - to understand what the program needs to move fast, and translate that into resilient development environments, automated test infrastructure, and engineering tools. When complex problems arise - across classified environment authorization (ATO), hybrid lab/cloud test automation, or high-speed device bring-up - you will have the technical depth to engage meaningfully and the judgment to drive the right trade-offs.

If Arlington, VA (Arlington HQ2):

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.

This position requires that the candidate selected must be a US Citizen and currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

Classified Cloud Development Environment (CDE)

• Build and operate the classified cloud development environment that cleared engineers use to develop, build, and integrate
• Drive the environment from authorization (IATT/ATO) through full operational development, partnering with security and compliance
• Establish infrastructure-as-code, CI/CD, and automation so the environment is reproducible, auditable, and fast
• Own availability, access control, and configuration management for the classified development environment

Device Test Infrastructure (Hybrid Lab + Cloud)

• Design, build, and operate high-speed device test infrastructure spanning physical lab benches and cloud-based tooling
• Build hardware-in-the-loop (HITL) test benches and automated test frameworks for high-speed devices
• Establish automated verification coverage and continuous test for hardware, FPGA, and firmware
• Own lab infrastructure, test instrumentation, and the cloud tooling that aggregates, analyzes, and reports test results

Device Management Software & Engineering Tools

• Design and build the critical device management software and tools used to provision, configure, monitor, and operate the devices
• Own the lifecycle of device management and engineering tooling from architecture through production deployment
• Build automation and internal tooling that accelerates the hardware, FPGA, firmware, and software teams
• Partner with firmware and systems teams to define device interfaces, telemetry, and operational workflows
• Lead model-based systems engineering tooling development

Team Leadership & Development

• Manage and grow a multidisciplinary team spanning CDE, test infrastructure, and device management software and tools
• Hire, develop, and retain top software and infrastructure engineering talent
• Create an environment where engineers with fundamentally different expertise collaborate effectively and challenge each other
• Set clear goals, remove obstacles, and hold the team to high standards on delivery, reliability, and security
• Mentor and develop senior technical contributors - help them think bigger and grow toward principal-level impact
• Establish engineering best practices, review cadences, and development lifecycle processes

Cross-Organization Collaboration

• Partner with hardware, FPGA, firmware, software, and systems engineering to deliver the environments, test infrastructure, and tools they depend on
• Work with security and compliance teams to navigate classified environment authorization and certification evidence
• Coordinate with program management to align infrastructure and tooling milestones with the delivery schedule
• Influence peer teams and senior leadership on technical direction, investment priorities, and trade-offs
• Represent your team"s work and roadmap to Director-level and above

A day in the life

You will start your morning reviewing operational dashboards and system health metrics, then shift into working sessions with your engineers on architecture reviews or automation initiatives. You will spend time in one-on-ones coaching team members on their growth, unblocking technical challenges, and aligning on priorities. Expect to collaborate with partner teams to scope upcoming projects, write narratives that articulate your team"s strategy, and dive into the details when troubleshooting complex system issues that require your expertise.

About the team

About AWS

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.