Manager Information Technology Services 2 - 11053

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Review Vacancy

Date Posted 07/13/26

Applications Due07/28/26

Vacancy ID219858

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NY HELPNo

AgencyInformation Technology Services, Office of

TitleManager Information Technology Services 2 - 11053

Occupational CategoryI.T. Engineering, Sciences

Salary Grade29

Bargaining UnitPS&T - Professional, Scientific, and Technical (PEF)

Salary RangeFrom $118425 to $145039 Annually

Employment Type Full-Time

Appointment Type Contingent Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 8 AM

To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address 625 Broadway, Flr 3

City Albany

StateNY

Zip Code12207

Duties Description Under the direction of the Director for Technology, the Manager of Information Technology 2 (MITS 2)/ Director of Operational Technology (OT), SG-29, role within the Parks/APA Dedicated Support Team, candidate will support the Office of Parks by performing a full range of duties including serving as the strategic leader responsible for the vision, development, implementation, and ongoing management of operational technology infrastructure for NYS ITS Dedicated Parks Team. This role will ensure the reliability, security, and efficiency of all systems that control and monitor operations, processes, and critical infrastructure. The MITS 2 will bridge the gap between IT and OT, fostering collaboration and driving digital transformation initiatives to enhance productivity, safety, and business outcomes.

Key Responsibilities:

• Strategic Leadership: Develop and execute a comprehensive OT strategy aligned with the Agency's overall business objectives. Identify opportunities for technological advancements to improve operational performance.
• Infrastructure Management: Oversee the design, implementation, maintenance, and lifecycle management of all OT systems, including related hardware and software.
• Cybersecurity: Work with Dedicated ISO Team to ensure and implement OT cybersecurity measures to protect critical infrastructure from threats and establish a unified security posture.
• System Reliability & Performance: Ensure the high availability, reliability, and performance of all OT systems. Develop and implement proactive maintenance strategies, disaster recovery plans, and business continuity measures.
• Team Management: Lead, mentor, and develop a team of OT engineers, technicians, and support staff. Foster a culture of continuous improvement, innovation, and collaboration.
• Project Management: Oversee the planning, execution, and successful delivery of OT-related projects, from conception to completion, ensuring they are on time, within budget, and meet defined objectives.
• Vendor Management: Manage relationships with OT hardware and software vendors, service providers, and system integrators. Work with the Dedicated Parks Team to negotiate contracts and ensure vendors' service level agreements are met.
• Cross-Functional Collaboration: Work closely with ITS shared services teams and other ITS units to ensure seamless integration of OT systems with enterprise ITS systems and NYS Parks business processes.
• Compliance & Standards: Ensure all OT systems and practices comply with NY State policies and standards and also relevant industry regulation and safety standards and policies.
• Innovation & Emerging Technologies: Stay abreast of emerging OT trends, technologies, and best practices. Evaluate and recommend new solutions to enhance operational efficiency and competitive advantage.
• Supervise staff and resources dedicated to the PARKS/APA Dedicated Team.
• Perform additional duties as required.

Minimum Qualifications Open to NYS employees with one year of permanent competitive service as a Manager Information Technology Services 2, M-3, OR in a position at the G-27 level or higher deemed administrative under Section 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in advancement of more than two salary grades, or one M-grade.

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including:

Holiday & Paid Time Off

• Thirteen (13) paid holidays annually
• Up to Thirteen (13) days of paid vacation leave annually
• Up to Five (5) days of paid personal leave annually
• Up to Thirteen (13) days of paid sick leave annually for PEF.
• Up to three (3) days of professional leave annually to participate in professional development

Health Care Benefits

• Eligible employees and dependents can pick from a variety of affordable health insurance programs
• Family dental and vision benefits at no additional cost

Additional Benefits

• New York State Employees' Retirement System (ERS) Membership
• NYS Deferred Compensation
• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
• Public Service Loan Forgiveness (PSLF)
• And many more.

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on ApplyingTo apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.

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