A Infrastructure Manager is a high-level executive responsible for overseeing an organizations entire IT infrastructure, including the strategy, planning, implementation, maintenance, and operation of all systems, networks, and data centers. They lead teams, manage budgets, and vendors, and ensure that the infrastructure is scalable, secure, and reliable to meet business needs.
Key Responsibilities:
• Strategic Planning and Development: Define and maintain a forward-looking infrastructure roadmap that supports current technologies and prepares for emerging trends and upgrades. • Team Leadership and Management: Supervise, mentor, and develop a high-performing team of infrastructure engineers and specialists, setting clear goals and objectives and providing ongoing feedback. • Operations and Maintenance: Oversee the day-to-day operations and maintenance of hybrid environments, including on-premises data centers, private and public cloud services (AWS, Azure, GCP). • Project Management: Lead the planning and execution of complex infrastructure projects, such as cloud migrations or network redesigns, ensuring they are delivered on time and within budget. • Security and Compliance: Ensure the operational security and resilience of the infrastructure stack, collaborating with security and compliance teams to maintain regulatory alignment (e.g., HIPAA, GDPR, NIST standards). • Budget and Vendor Management: Manage infrastructure budgets, forecast expenditures, and oversee the procurement and lifecycle management of hardware, software, assets, and third-party vendor contracts (SLAs). • Performance Monitoring and Optimization: Implement enterprise-wide monitoring solutions to proactively detect, diagnose, and resolve performance and capacity issues, minimizing downtime and optimizing costs. • Disaster Recovery and Business Continuity: Design plan and implement robust disaster recovery and business continuity technology and processes, conducting regular tests to ensure organizational resilience. • Automation and Innovation: Drive continuous improvement initiatives through automation and the implementation of modern practices, such as Infrastructure as Code (IaC) and DevOps principles.
Required Qualifications & Skills
Education: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. Masters degree preferred.
Experience: Typically 7-10 years of progressive experience in IT infrastructure with several years in a technical leadership or management capacity.
Technical Skills:
• Expertise in cloud platforms (AWS, Azure, GCP) • Networking (LAN, WAN, VPN, virtualization) • Identity & Access Management • Windows, Linux servers, storage, databases, and security best practices • Project Management (Deep Knowledge of Scrum Principles, Agile frameworks, Spring Planning and execution) • Proficiency with Agile Management tools like Jira
Soft Skills: • Strong leadership, communication, strategic thinking, problem-solving, and organizational skills • Ability to influence senior management and cross-functional teams
Certifications: Preferred certifications such as PMP, ITIL, CISSP, CCNP, or AWS/Azure Architect certifications.
Compensation: May vary depending on location, qualifications, including job-related education, training, experience, licensure, and certification. Certain roles are eligible for additional rewards, including annual bonus and sales incentives.
Benefits: May vary depending on the nature of employment with Cloud Software Group and the country where you work. U.S. based employees are typically offered access to healthcare, life insurance, disability benefits, 401k plan, and company match.
About Us Cloud Software Group is one of the worlds largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom counts on our suite of cloud-based products to get work done - from anywhere. We value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex, or gender, sexual orientation, gender identity, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth, or related medical conditions, including lactation status, marital status, military service, protected veteran status, political activity, or affiliation, taking or requesting statutorily protected leave.
Cloud Software Group will consider qualified applicants with a criminal history and conduct the recruiting process in accordance with the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and San Diego Fair Chance Ordinance. For access to the laws, see the following links:
California FCA Los Angeles FCO.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us via the Bridge portal for assistance.