Manager, Internal Communications

Aramark

Philadelphia, PA

JOB DETAILS
SKILLS
Calendar Management, Campaigns, Channel Strategies, Content Development, Content Management, Content Management Systems (CMS), Continuous Improvement, Corporate Communications, Digital Asset Management, Editing, Editorials, Email Marketing, Email Software, Equal Employment Opportunity (EEO), Frequently Asked Questions (FAQ), Google Analytics, Intranet, Journalism, Marketing Software, Materials Management, Metrics, Microsoft Product Family, Multiplatform/Cross-Platform, Online Publications, Organizational Skills, Project/Program Management, Proofreading, Quality Metrics, Style Guide, Time Management, Twitter, Writing Skills
LOCATION
Philadelphia, PA
POSTED
30+ days ago

Job Description

Aramark is seeking a dynamic Manager of Internal Communications with exceptional writing and editing skills and a passion for strengthening employee engagement. Reporting to the Director of Internal Communications, this role plays a key part in shaping how employees connect with our mission, our leaders, and one another. The ideal candidate is a versatile communicator who thrives in a fast‑paced environment, brings strong editorial judgment, and is energized by creating content that informs, inspires, and unifies a global workforce.

This role partners closely with the Corporate Communications team and cross‑functional leaders to support companywide communication strategies, develop compelling content, and ensure consistent, high‑quality messaging across all internal channels.

Job Responsibilities

Content Creation & Editorial Excellence

  • Write, edit, and produce clear, engaging, and on‑brand content for internal channels, including leadership messages, intranet articles, internal social media posts, and interviews.
  • Maintain fresh, relevant daily content on myAramark (intranet), Viva Engage, and other internal platforms.
  • Ensure all content adheres to style, tone, and quality standards while meeting deadlines with urgency and precision.
  • Develop talking points, FAQs, and supporting materials with minimal supervision.
  • Partner with others on the internal communications team to contribute to and manage the content calendar.
  • Adhere to Aramark's internal communications style guide and support enforcement of its standards.

Employee Engagement & Program Support

  • Support companywide internal communications initiatives that drive employee engagement, connection, and retention.
  • Assist in planning and executing employee engagement events and campaigns.
  • Assist with developing content, refining messaging and promoting activities of Global Inclusion team and Employee Resource Groups (ERGs).
  • Model and promote Aramark's core values.

Strategic Communications & Collaboration

  • Partner with Internal Communications colleagues to develop key messages, themes, and campaigns tailored to specific audiences.
  • Coordinate timing and alignment of messaging across enterprise platforms to ensure a cohesive internal narrative.
  • Support functional and divisional teams in communicating important news, policies, and updates to employees.
  • Build strong relationships across Corporate Communications and other business functions to ensure alignment and effective execution.

Analytics & Continuous Improvement

  • Monitor communications metrics to measure reach, engagement, and impact of messaging.
  • Translate analytics into insights that inform future content strategy and channel optimization.
  • Demonstrate flexibility, creativity, and resilience in adapting strategies to meet evolving business needs.

Qualifications

Required

  • Bachelor's degree.
  • 4-6 years of experience in a corporate communications or related environment.
  • Strong journalism or editorial background with mastery of grammar, punctuation, and style guides.
  • Proven ability to write and edit high‑quality content quickly, clearly, and independently.
  • Experience using a variety of communication vehicles (social, digital, visual, print, face‑to‑face) to reach diverse employee audiences.
  • Excellent organizational skills and the ability to build relationships at all levels of the organization.
  • Strong project management skills with the ability to manage multiple complex initiatives simultaneously.
  • Proficiency in proofreading, editing, visual asset management, and digital communication technologies.
  • Working knowledge of Microsoft content management systems and email marketing software.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Comfort working and meeting deadlines in a fast‑paced, high‑performance environment.

Preferred

  • Experience working in or supporting organizations with a global footprint, remote workforce, and diverse employee groups.
  • Familiarity with Google Analytics, email marketing analytics, and survey tools to measure content performance.
  • Basic technical knowledge of online publishing.
  • Innovative thinking and a passion for exploring new communication channels and approaches.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

About the Company

A

Aramark

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1936
WEBSITE
https://www.aramark.com/