Tax Senior Manager Jobot
San Clemente, CA5 days ago
- $120,000–$150,000 Per Year
- Instant Apply
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Skills
- Asset Managementunmatched
- Banking Servicesunmatched
- Best Practicesunmatched
- Budgetingunmatched
- Business Administrationunmatched
- Business Processesunmatched
- Business Supportunmatched
- Coachingunmatched
- Communication Skillsunmatched
- Computer Scienceunmatched
- Continuous Improvementunmatched
- Contract Negotiationunmatched
- Contract Processingunmatched
- Cost Analysisunmatched
- Credit Unionunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Data Recoveryunmatched
- Dell Computersunmatched
- Desktop PCunmatched
- Disaster Recoveryunmatched
- EMC Storageunmatched
- Enterprise Endpointunmatched
- Financial Servicesunmatched
- Healthcareunmatched
- Help Deskunmatched
- High Availabilityunmatched
- ITIL (IT Infrastructure Library)unmatched
- Information Systems/Technology IS/IT Administrationunmatched
- Information Technology & Information Systemsunmatched
- Information/Data Security (InfoSec)unmatched
- Inventory Management Softwareunmatched
- Laptop PCunmatched
- Leadershipunmatched
- Management of Information Systems/Technology (MIS)unmatched
- Mentoringunmatched
- Microsoft Active Directoryunmatched
- Microsoft Product Familyunmatched
- Mobile Devicesunmatched
- Multitaskingunmatched
- Network Connectivityunmatched
- Network Operations Centerunmatched
- Network System Hardwareunmatched
- Operational Strategyunmatched
- Operational Supportunmatched
- Operations Managementunmatched
- Printersunmatched
- Problem Solving Skillsunmatched
- Project/Program Managementunmatched
- Regulatory Complianceunmatched
- Remote Accessunmatched
- Request for Proposals (RFP)unmatched
- Server Supportunmatched
- Service Deliveryunmatched
- Software Licensesunmatched
- Software Patchesunmatched
- Strategic Planningunmatched
- Supplier Relationship Management (SRM)unmatched
- Systems Administration/Managementunmatched
- Team Buildingunmatched
- Team Lead/Managerunmatched
- Technical Leadershipunmatched
- Technical Supportunmatched
- Vendor/Supplier Relationsunmatched
- Virtualizationunmatched
Description
Johnson Service Group (JSG) is seeking an experienced Manager, IT Service Desk for a financial services partner in Orange County. This leadership role will oversee enterprise IT support operations, end-user computing, back-office systems, infrastructure services, and service delivery across branch, corporate, and remote environments. This a Hybrid opportunity.
Pay Rate: $70.00- $80.00 per hour
Key Responsibilities
The ideal candidate will bring a combination of IT Service Desk leadership, enterprise infrastructure expertise, Data Center operations experience, and MSP experience, along with a strong customer-service mindset and the ability to lead teams in a highly regulated financial services environment.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Pay Rate: $70.00- $80.00 per hour
Key Responsibilities
- Lead and manage IT Service Desk, End User Computing, Collaboration, Remote Access, and Back-Office Systems teams
- Balance strategic initiatives, operational support, and project management responsibilities in a fast-paced environment
- Manage multiple concurrent projects, including technology upgrades, deployments, and enterprise-wide initiatives
- Oversee IT ticketing systems, asset management, inventory control, software licensing, and service delivery processes
- Manage enterprise patching, upgrades, monitoring, and support for servers, desktops, laptops, printers, mobile devices, and network-connected equipment
- Provide leadership for Microsoft 365/O365, file sharing, collaboration, communication, and productivity platforms
- Administer and support enterprise storage solutions, including Dell EMC and Pure Storage environments
- Oversee backup, recovery, disaster recovery, and business continuity processes for critical systems and applications
- .Partner with Information Security, HR, and business stakeholders to ensure secure access management and regulatory compliance
- Manage vendor relationships, RFP processes, contract negotiations, budgeting, and cost analysis
- Implement and maintain ITIL best practices to improve service delivery, operational efficiency, and customer satisfaction
- Lead, mentor, coach, and develop technical teams while fostering a culture of accountability and continuous improvement
- Support executive leadership, branch operations, and remote workforce technology needs
- Experience managing or supporting enterprise Data Center operations, including servers, storage, virtualization, backup/recovery, and high-availability environments
- Experience working within a Managed Services Provider (MSP) environment, supporting multiple business units, clients, or complex service delivery models
- Financial services, banking, credit union, healthcare, or other highly regulated industry experience preferred
- Strong knowledge of Microsoft 365, Active Directory, endpoint management, enterprise storage, backup solutions, and IT infrastructure operations
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent experience
- Proven leadership experience managing IT Service Desk, Infrastructure, End User Computing, or IT Operations teams
- Strong background in IT operations, project management, service delivery, and team development
- Experience managing enterprise technology environments, vendor relationships, budgets, and strategic initiatives
- Excellent communication, stakeholder management, and problem-solving skills
The ideal candidate will bring a combination of IT Service Desk leadership, enterprise infrastructure expertise, Data Center operations experience, and MSP experience, along with a strong customer-service mindset and the ability to lead teams in a highly regulated financial services environment.
JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Numbers & Facts
| Location | anaheim, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $70–$80 Per Hour |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
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