Manager, Labor Relations

• Associate must reside within the continental United States.

Position Purpose:

The Manager Labor Relations position will assist in creating and implementing labor and employee relations programs and provide labor relations support, guidance and training to AR/HR field teams, as needed. The position will help with any labor or employee relations issues, and will provide essential analysis of labor relations and employee trends to further enhance the company culture.

Key Responsibilities:

• 50% - Program Management/Project Management - Partner with senior managers and HR teams to create, deliver and sustain positive associate relations programs and best practices; Develop and deliver training programs in all labor/associate relations areas, on an intervention and proactive basis; Provides support in coordinating and compiling data, reports, and communication materials needed during union organizing counter campaigns; Manage projects and labor relations initiatives that support the labor relations strategy.
• 50% - Program Optimization and Implementation - Manage the labor and associate relations research and analysis programs and processes to determine patterns and trends and their impact on the organization, along with creating leadership level reporting on identified trends and emerging labor and associate relations concerns; Manage and lead the efforts in monitoring external labor activity and trends, including responsibility for creating reports for field and company leaders.

Direct Manager/Direct Reports:

• This position reports to the Director of Labor Relations
• This position has 0 direct reports

Travel Requirements:

• Typically requires overnight travel 5% to 20% of the time.

Physical Requirements:

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Preferred Qualifications:

• Working knowledge of Microsoft Office Suite
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Demonstrated project management skills
• Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
• Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers
• Excellent written and verbal communication skills
• Experience working with employment laws; must have thorough knowledge of state and federal employment laws
• Advanced degree in human resources or industrial relations
• Retail and/or distribution experience
• Ability to build relationships and partner successfully with all levels of the organization
• Ability to function effectively in a corporate / executive setting as well as on the ground in a store or distribution center

Minimum Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

• 2

Preferred Years of Work Experience:

• 2

Minimum Leadership Experience:

• None

Preferred Leadership Experience:

• 1+ year of previous leadership experience

Certifications:

• None

Competencies:

• Action Oriented
• Being Resilient
• Decision Quality
• Manages Ambiguity
• Collaborates
• Manages Complexity
• Optimizes Work Processes
• Plans and Aligns
• Situational Adaptability
• Balances Stakeholders
• Communicates Effectively
• Manages Conflict
• Resourcefulness
• Able to handle sensitive and confidential information appropriately