Manager Learning Pharmacy

Albertsons Companies Inc

Boise, ID

JOB DETAILS
SKILLS
Accreditation Standards, Adult Learning, Best Practices, Clinical Practices/Protocols, Communication Skills, Consulting, Continuous Improvement, Corporate Law, Corporate Policies, Cross-Functional, Customer Relations, Customer Support/Service, Detail Oriented, Distribution Services, Diversity, Establish Priorities, Federal Laws and Regulations, Hardware Virtualization, Healthcare, Identify Issues, Instructional Design, Leadership, Legal, Maintain Compliance, Manufacturing, Metrics, Needs Assessment, Patient Assessment, Patient Care, Patient Safety, People Management, Pharmacy, Project/Program Management, Quality Metrics, Regulations, Regulatory Compliance, Regulatory Requirements, Retail, Risk, Safety Compliance, Software Development Lifecycle (SDLC), Standards of Care, State Laws and Regulations, Training/Teaching, Treatment Evaluation, eLearning
LOCATION
Boise, ID
POSTED
30+ days ago

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

The Manager, National Pharmacy Learning plays a critical role in advancing Albertsons Companies' pharmacy learning strategy by designing, implementing, and managing enterprise-wide pharmacy learning programs. This role partners closely with Pharmacy Operations, Compliance, HR, and division leaders to identify capability gaps and deliver impactful, scalable learning solutions that support regulatory compliance, patient care standards, and business performance.

As a member of the National Learning team, this role is responsible for end-to-end ownership of pharmacy learning programs, including program design, development, facilitation, rollout, measurement, and continuous improvement. The Manager serves as a functional Subject Matter Expert (SME) in community pharmacy practice and ensures all learning solutions align with regulatory requirements, clinical standards, and organizational goals.

This position requires an active pharmacist license (PharmD preferred) and deep experience in community pharmacy operations, compliance, and patient care delivery.

Main responsibilities:

Business Partnership & Needs Assessment

  • Partner with Pharmacy leadership, compliance teams, and division stakeholders to identify learning needs aligned to regulatory requirements and business priorities
  • Consult with leaders and HR to diagnose performance gaps and recommend effective, compliant learning solutions
  • Translate pharmacy-specific business and regulatory requirements into actionable learning strategies

Learning Design & Development

  • Design and develop engaging, learner-centered pharmacy learning solutions (eLearning, instructor-led, blended learning, job aids, simulations, etc.)
  • Ensure all content aligns with state and federal pharmacy regulations, patient care standards, and company policies
  • Apply instructional design principles to create scalable, compliant, and impactful learning experiences

Program Implementation & Delivery

  • Lead end-to-end implementation of pharmacy learning programs, including launch strategy, communications, and stakeholder alignment
  • Facilitate training sessions (virtual and in-person), particularly for complex or high-risk compliance and clinical topics
  • Partner with field pharmacy leaders to ensure consistent execution and adoption across divisions

Evaluation & Continuous Improvement

  • Measure effectiveness of pharmacy learning programs using performance data, compliance metrics, and learner feedback
  • Conduct post-implementation evaluations to assess impact on patient care, safety, and regulatory adherence
  • Continuously refine programs to improve learner experience, compliance outcomes, and operational performance

Program & Project Management

  • Manage multiple pharmacy learning initiatives simultaneously, ensuring timelines, quality standards, and deliverables are met
  • Coordinate across cross-functional teams including Pharmacy Operations, Compliance, HR, Legal, and IT
  • Maintain clear communication and alignment with stakeholders throughout program lifecycles

Pharmacy Technical & Professional Expertise

  • Serve as a functional SME in community pharmacy practice, including regulatory compliance, patient safety, and clinical standards
  • Stay current on evolving pharmacy laws, regulations, and best practices to inform learning strategies
  • Provide guidance and input on pharmacy-related initiatives, ensuring alignment with compliance and patient care expectations and relevant accreditation standards

Culture & Associate Development

  • Champion a culture of continuous learning, patient safety, and professional development within the pharmacy organization
  • Support initiatives that enhance pharmacist and technician capability, engagement, and career progression
  • Contribute to enterprise efforts to elevate clinical and operational excellence across pharmacy

We are looking for candidates who possess the following:

Required Experience

  • Active pharmacist license required (PharmD preferred)
  • 5 plus years of experience in community pharmacy practice
  • Experience with pharmacy compliance requirements, regulatory standards, and patient care practices
  • 3 plus years of experience in Learning & Development, training, or instructional design (or equivalent experience leading training initiatives)
  • Experience designing and implementing learning programs in a regulated environment
  • Proven ability to manage complex programs and multiple stakeholders in a fast-paced environment
  • Experience in retail pharmacy, grocery pharmacy, or large-scale healthcare environments
  • Familiarity with learning technologies (LMS, authoring tools, virtual facilitation platforms)
  • Experience measuring learning effectiveness and linking outcomes to compliance and business metrics

Core Competencies:

  • Consultative Mindset: Builds strong partnerships and aligns learning solutions to pharmacy and business needs
  • Pharmacy Expertise: Deep understanding of community pharmacy operations, compliance, and patient care standards
  • Learning Expertise: Applies instructional design and adult learning principles effectively
  • Execution Excellence: Delivers high-quality work with strong attention to detail and regulatory accuracy
  • Collaboration & Influence: Works cross-functionally to drive alignment and results
  • Adaptability: Thrives in a dynamic, highly regulated environment
  • Continuous Improvement: Uses insights and data to enhance learning impact and compliance outcomes

Leadership Attributes:

  • Business-Aligned: Understands how pharmacy learning drives performance, safety, and compliance
  • Patient-Focused: Prioritizes patient care, safety, and quality outcomes
  • Results-Oriented: Focuses on measurable outcomes, including compliance and operational performance
  • Change Champion: Supports adoption of new processes, systems, and regulatory requirements
  • Culture Builder: Promotes a culture of accountability, learning, and professional excellence

We also provide a variety of benefits including:

  • Competitive wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values - Click below to view video: ACI Values

A copy of the full job description can be made available to you.

#LI-JB2

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

About the Company

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Albertsons Companies Inc