Manager Local IT Services NA West

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Manager Local IT Services NA West

DX IT United States, Rancho Dominguez, CA, CA Full Time Regular

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About this position

At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.

Dare to learn new skills, advance in your career and make an impact at Henkel.

What you´ll do

• This role is based at Henkel's Rancho Dominguez site, with support for additional locations in Irvine and Culver City as needed.
• The Local IT Infrastructure Manager for the Rancho Dominguez location is responsible for local IT operations, delivering on-site and remote infrastructure support while ensuring SLA compliance, audit readiness, asset lifecycle management, and vendor oversight.
• The role serves as the primary escalation point and site IT liaison, driving infrastructure initiatives, supporting global and regional projects, and managing complex initiatives with budgets over $250K, with a strong emphasis on customer service and cross-functional collaboration.
• Success requires broad technical expertise, project leadership capability, and excellent interpersonal and communication skills, along with flexibility for travel and after-hours support.

What makes you a good fit

• Bachelor's degree in IT is preferred.
• 4-5 years of hands-on experience in end-user technical support within a midsize or large organization.
• Proficient in supporting laptops, desktops, both PC and Mac, LAN/WAN, WLAN, servers, printers, scan guns, and other IT hardware/software.
• Working knowledge of Local and Wide Area Network services.
• Experience overseeing equipment lifecycle, including asset disposal.
• Proven ability to manage, play a key role or support, multiple projects and resources across various locations, including remote sites.
• Demonstrated success in leading diverse teams and coordinating with support functions.
• Strong customer service orientation with excellent interpersonal skills.
• Effective organizational, problem-solving, and communication skills (both written and verbal).
• Ability to travel as required to support regional sites (25 - 40% minimum but could be more during major projects).
• Standard support hours are Monday through Friday during regular business hours (8x5).

Some benefits of joining Henkel

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

The salary for this role is $105,000.00- $115,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

JOB ID: 26091600

Job Locations: United States, CA, Rancho Dominguez, CA

Contact information for application-related questions: talent.acquisition@henkel.com

Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application

Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.

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How is work at Henkel

About Henkel

Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world.

Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.

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This is Henkel

FAQ

I am interested in several jobs. Can I apply for multiple positions at the same time?

Yes - simply fill out your profile in our online application system. Once your online profile is complete, you can apply for multiple positions.

The job offer is written in English - should I write my application in English as well?

Yes, please. As Henkel is an international company you will be working with colleagues from all over the world and English is our official company language. Generally, the 'rule' is: please write the application in the same language as the job ad.

Do I get feedback during the application process about the state of my application?

Each position that we have open with Henkel is unique, and finding the right candidate is important for both the hired candidate as well as for Henkel. We want to make sure that both the candidate and the company are a good fit for each other. We will provide feedback to the candidates throughout the entire process.

Can employees move between business areas and/or to a different country?

Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.

Our "Triple Two" philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.

Here you will get further information on our training programs.

Whom do I contact if I have questions concerning my application?

Our recruiting team will help you with all requests regarding your application. Contact the team here.

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