Manager, Logistics & Warehouse

About the job

Job Title: Manager Logistics & Warehousing - India

Department: Supply Chain

Reports To: Senior Manager, Global Operations and Trade - Hamel MN US

General Description / Purpose

Manager Logistics & Warehousing will be responsible for supporting domestic and international logistics activities required to successfully deliver machines and parts in a compliant manner around the globe while meeting customer specific requirements. Additionally, the Manager Logistics & Warehousing will work diligently to ensure that documentation, customs compliance, and logistics functions are executed professionally, timely, and proficiently. Manager Logistics & Warehousing will also be responsible for supporting a successful warehouse operation and developing inventory strategies to support the operation.

Essential Job Functions

Transportation Management

• Executes the timely delivery of goods and documents, requiring accuracy, understanding and concise proof-reading to successfully support delivery of goods to the customers
• Serves as liaison between internal customer base and external logistics providers, providing quotes, arranging freight, communicating logistics protocols, and providing instructions to customers and logistics partners
• Monitor, track and communicate shipment status for all machine movement and customer orders
• Ensure on time delivery throughout the logistics process
• Utilize appropriate shipping methods (FCL, LCL, FTL, LTL, air, intermodal, rail, ocean, etc.) to maximize service and minimize cost
• Problem solving: Logistics and carrier issues related to communications, pricing, shipment claims, and freight costs.
• Assist in the development of new supply chains, routing process improvements, and procedures including freight, expense, and cost‐saving saving opportunities.
• Provide logistics support for in‐process manufacturing builds.
  
  

International

• Assist with shipment, documentation (commercial invoice, packing slip, fumigation certificate etc.), and Import/Export compliance for all kinds of packages/freight.
• Provide assistance with nominal order entry.
• Manage customs registration submission activity and on-going compliance
• Liaison & managing international air and ocean freight forwarders for all our imports/exports.
  
  

Administrative

• Keep accurate records of documentation related to international trade and traffic.
• Code and approve freight bills to process payments.
• Maintain a high level of knowledge of the transportation industry and trade regulations to assess the impact and ensure consistent compliance with laws related to documentation and retention.
• Manage HSN codes for all parts shipped and received.
• Generate & process NPR POs for the services availed from the vendors.
  
  

Managing and Measuring Work

• Coordinates with the Logistics Analyst(s) for all traffic management, including LTL, expedited, dedicated trucking, field machine rail movements, et al, cross-border movements, cross-border transactions, and international customs processing.
• Manage machine movement and delivery for domestic and international machine deliveries / sales. Manage logistics group participation in proposal development and CFT participation for the purposes of transport planning.
• Participate in the development and publishing of internal and external procedure documents related to Global logistics
• Investigate complaints involving such matters as damaged items, overcharges, delay in shipments, and makes necessary adjustments.
• Coordinates with customer service staff to respond to all external customer inquiries for aftermarket parts, aftermarket services, and technical support.
• Coordinates with the Order Management Administrator and contract fleet management to maintain desired throughput levels of parts and parts shipments for domestic service.
• Manage parts sales practices and processes to identified targets.
• Coordinate the activities of the technical support specialist.
  
  

Leadership

• Serves as a member of the Leadership team and as such is responsible for providing leadership in decision-making and vision building for Logistics, Warehouse & Inventory Management.
• Ensures optimal effectiveness and production through effective use of inventory software specifically warehouse management, inventory procurement and management, labor control.
• Serves as primary liaison with auditors.
• Cultivates a high performance, result-oriented culture by maintaining positive working relationships with all internal and external stakeholders.
• Assists in the development and implementation of productivity standards and goals in support of the annual operating plan.
• Directly accountable for the successful implementation, assessment, and transition of all new operational initiatives of Logistics, Warehouse & Inventory Management
  
  

Warehousing & Inventory Management

• Develops and drives culture of accountability through daily assessments and operational evaluation.
• Oversees the implementation of all warehouse operations, including logistics, scheduling systems, delivery, and transportation.
• Inventory part management - Manual registry management, cycle count activities, excel reports management.
• Inward/outward activities at WH.
• Vehicle placements for outbounds.
• Supervising warehouse employees (3rd party) and overseeing daily operations.
• 5S implementation - sort, set, shine, standardize, and sustain - to create a "clean and organized" workplace/warehouse for better efficiency.
• Develops or directs the creation of metrics to measure the performance of all areas of warehouse and logistics.
  
  

Functional & Technical Skills

• Identify process improvement opportunities and lead cross-functional implementation of processes to optimize material flow and minimize cost across logistics network.
• Evaluate and develop transportation network improvement strategies in partnership with various 3PLs and international transportation suppliers.
• IFS activities - Material inward (Receiving), outward, issuing parts to the projects, creating shipments in IFS and arranging outbound shipments from warehouse and other locations (if any), creating NPR POs, adding inventory parts,
• Working cross-functionally with Sourcing, Procurement, and Project teams to meet customer expectations.
  
  

Required Qualifications

Education: Masters degree in business, supply chain, engineering, finance, or related field

Experience: 12+ years combination of experience in material and logistics, compliance, supply chain and direct supervisor experience