Step into a leadership role where your technical expertise directly drives manufacturing excellence and patient impact. As a Manager, Manufacturing Technical Support, you will empower a high-performing team, shape process innovation, and ensure operational success within a dynamic, GMP-regulated environment. This is your opportunity to influence continuous improvement, champion quality, and help bring life-changing therapies to patients faster and more efficiently.Location: This position will be located in Durham, NC and will be an onsite role.Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you.Key Responsibilities:Lead and develop technical support team to deliver manufacturing performance and continuous improvement outcomesOversee MES Master Batch Record execution and optimize processes to drive shop floor efficiencyCoordinate and manage manufacturing deviations, ensuring timely investigation and resolutionServe as subject matter expert for product and process knowledge, driving innovation and data-driven improvementsAuthor and complete manufacturing investigations, ensuring timely closure and effective corrective actionsPrioritize and coordinate electronic batch record updates with manufacturing and cross-functional partnersOversee technical training programs to ensure operator qualification and end-to-end capability developmentManage process and product change controls, ensuring compliance with guidelines and regulatory expectationsDrive Lean practices and continuous improvement initiatives to enhance quality, productivity, and operational performanceCollaborate cross-functionally to deliver technical solutions, strengthen compliance, and meet business objectivesEssential Requirements:Bachelor's degree in Biotechnology, Chemistry, Pharmacy, Microbiology, or related life science fieldMinimum seven years of experience in pharmaceutical or biopharmaceutical manufacturing environmentStrong understanding of GMP and regulatory requirements in a production settingProven knowledge of manufacturing processes and product lifecycle within a regulated environmentDemonstrated leadership experience managing teams and driving performance in technical operationsAbility to lead investigations, manage change controls, and drive continuous improvement initiativesNovartis Compensation and Benefit Summary:The salary for this position is expected to range between $103,600 and $192,400 annuallyThe final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.#LI-Onsite
Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines Novartis is headquartered in Basel, Switzerland. Novartis Group companies employ approximately 120,000 associates and its products are available in more than 180 countries around the world.