Manager- Market Performance & Improvement

The Manager of Market Performance & Improvement serves as a strategic leader and subject matter expert responsible for overseeing the operational and financial performance of the Medicare product across all markets. This role is accountable for establishing and maintaining high performance in key areas including Star/Quality Ratings, risk adjustment, utilization management, and unit cost. The Manager exercises independent judgment and discretion in evaluating market-level performance, identifying systemic gaps, and leading the design and execution of multi-faceted improvement strategies that align with organizational and value-based care objectives. Working cross-functionally with providers, clinical teams, network partners, and ACO leadership, this role influences decision-making, manages large-scale projects, and ensures the effective adoption of quality, financial, and operational performance improvement strategies across multiple markets.