Manager, Medical Technologist - Lennar and Kendall

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The UHealth Laboratories Department at the University of Miami has an exciting opportunity for a Manager, Medical Technologists.

CORE JOB SUMMARY

The Manager, Medical Technologists provides leadership and management for clinical laboratory procedures, quality assurance, and instrument maintenance. The Manager, Medical Technologists plans and implements the overall laboratory policies, procedures, and services for the assigned unit. Additionally, an employee in this position ensures efficient and effective departmental operations, including department quality control and compliance adherence. The Manager, Medical Technologists also manages and oversees personnel, coordinates services with reference laboratories and vendors, and collaborates with other laboratories and departments to provide high quality integrated patient care. Further, the incumbent oversees the development of various monthly and quarterly reports and actively improves the functions of the laboratory services.

CORE JOB FUNCTIONS

1. Manages teams of medical technologists responsible for performing basic tests and laboratory procedures. Communicates and disseminates general information and policy or procedure changes to personnel.

2. Ensures that the proper laboratory equipment is in place. Monitors equipment performance, diagnoses instrument problems and malfunctions, and makes repairs or initiates service requests.

3. Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.

4. Investigates and resolves problems concerning patient testing and procedures.

5. Assists with interviewing and selecting new staff. Participates in the formal progressive disciplinary process. Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.

6. Participates in the design and implementation of new procedures and instrumentation.

7. Monitors quality control and assurance, proficiency testing, and implements corrective actions.

8. Coordinates and participates in continuing education activities and events.

9. Monitors employee compliance with approved regulatory and departmental guidelines.

10. Assists in developing the strategic goals and objectives for the section.

11. Develops, implements, and evaluates training programs.

12. Assists with the development of competency assessment tools.

13. Participates in the review, revision, and implementation of standard operating procedures.

14. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained in controls within the function and on University policy and procedures.

CORE QUALIFICATIONS

Education: Bachelor's degree in relevant field required

Experience: Minimum 3 years of relevant experience required

Certification and Licensing: FLDOH - Clinical Laboratory Supervisor

Knowledge, Skills and Abilities:

• Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
• Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
• Financial Oversight: Knowledge of financial operations and management.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

DEPARTMENT ADDENDUM

Department Specific Functions

• Oversees laboratory operations for the Lennar and Kendall laboratories.
• Prepares monthly schedules to ensure adequate staffing coverage.
• Develops and posts an annual vacation and holiday rotation schedule.
• Reviews the weekly bone marrow collection schedule and ensures appropriate coverage as needed.
• Reviews and approves bi-weekly payroll records.
• Maintains inventory levels and always ensures an adequate supply of laboratory materials.
• Conducts and participates in daily site and Laboratory Leadership huddles.
• Reviews pending workload, prioritizes STAT testing, and takes appropriate action as needed.
• Manages employee competency programs to ensure staff are properly trained, competent, and fully documented to perform testing independently while maintaining compliance and quality standards.
• Evaluates employee job performance annually.
• Monitors and reviews RL6 events assigned by Risk Management or Quality Assurance (QA).
• Maintains open communication with site administration and Medical Directors.
• Leads and participates in projects assigned by the Medical Director and/or Laboratory Director.
• Ensures compliance with CAP, CLIA, Joint Commission, and other applicable regulatory and accreditation requirements.
• Coordinates laboratory readiness for inspections, audits, and accreditation surveys and implements corrective actions as needed.
• Reviews and monitors quality indicators, turnaround times, specimen collection metrics, patient satisfaction data, and operational performance measures.
• Ensures staff maintain required licenses, certifications, annual competencies, and mandatory education requirements.
• Investigates patient complaints, service recovery opportunities, employee concerns, and operational incidents and implements corrective actions as appropriate.
• Coordinates validation studies, new test implementations, instrument evaluations, and workflow improvement initiatives.
• Collaborates with physicians, nursing leaders, and site administration to resolve operational issues and enhance patient care services.

Department Specific Qualifications

Certification and Licensing:

• FLDOH - Clinical Laboratory Supervisor

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff