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Skills
Communication Skillsunmatched
Conflict Resolutionunmatched
Corporate Complianceunmatched
Corrective Actionunmatched
Customer Support/Serviceunmatched
Employee Orientationunmatched
Forecastingunmatched
Government Policiesunmatched
Government Regulationsunmatched
Interpersonal Skillsunmatched
Maintain Complianceunmatched
Microsoft Officeunmatched
Operations Managementunmatched
People Managementunmatched
Performance Managementunmatched
Performance Reviewsunmatched
QoS (Quality of Service)unmatched
Safety/Work Safetyunmatched
Team Playerunmatched
Time Managementunmatched
Writing Skillsunmatched
Description
Position Summary
This position is accountable for the operation, personnel management, and the service to customers within a specified geographic region.
Essential Functions
Promote and develop safe work behaviors in line with the companys safety programs and objectives
Monitor hours of service for drivers; maintain compliance with all company and government regulations and policies
Supervise performance of drivers to achieve incident free deliveries of every load
Lead, manage, evaluate, and develop staff personnel
Forecast terminal performance; evaluate performance and take corrective action to meet expense and financial forecast
Engage local customers regularly to drive growth and enhance relationships
Ensure maximum asset utilization
Qualifications
Bachelors degree in business related field or equivalent business experience in the transportation industry
Excellent conflict resolution skills
Effective oral, written and interpersonal communication skills with the ability to influence
Basic understanding of Microsoft Office
Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
Provide constructive guidance to other employees and representatives of third parties.
Contribute to providing the highest quality of products and services to customers.