Manager of Campus Visits & Events/Enrollment Management

Title: Manager of Campus Visits & Events/Enrollment Management
VP Area: VP - Enrollment Mgmt and Marketing
Department: Admissions
Position Compensation: $56,916 - $63,240
Location: University Campus - St. Paul, Minnesota

Who We Are:
Northwestern is a faith-driven community, UNWavering in our Christ-centered principles and identity as those who profess faith in Jesus. Rooted in the unshakable foundation of God’s Word and our calling to impact His world, our mission and vision flow from these core values, expressed through Christ-centered higher education at the University of Northwestern – St. Paul and through gospel outreach and faithfulness with Northwestern Media.

Position Summary:
The Manager of Campus Visits and Events advances the University's enrollment goals by leading a comprehensive campus visit and event strategy that delivers an exceptional prospective student experience. This position oversees the planning and execution of campus visits and recruitment events, supervises visit and guest experience staff and students, and collaborates across campus to ensure a welcoming, mission-centered experience that encourages student engagement and enrollment.

Key Responsibilities:
• Campus Visit Strategy & Enrollment Support: Lead the development, management, and continuous enhancement of campus visit experiences, including individual visits, group visits, and recruitment events. Collaborate with Admissions leadership to ensure visit and event strategies support institutional enrollment goals and priorities.
• Recruitment Event Leadership: Direct the planning, coordination, and execution of admissions events that effectively engage prospective students and families, promote the University's distinctive strengths, and contribute to recruitment and enrollment objectives.
• Guest Experience & Hospitality: Champion an exceptional visitor experience by fostering a culture of hospitality that reflects the University's mission and values. Ensure prospective students, families, and guests experience a welcoming, professional, and Christ-centered environment throughout every campus interaction.
• Staff & Student Leadership: Recruit, train, supervise, and develop staff and students responsible for campus visits, tours, and front-desk operations. Cultivate a service-oriented team that represents the University with professionalism, enthusiasm, and authenticity.
• Cross-Campus Partnerships & Coordination: Serve as the primary coordinator for visit and event logistics, building strong relationships with faculty, coaches, staff, and campus departments to ensure seamless, personalized experiences for prospective students and families.
• Visit Operations & Communications: Oversee visit scheduling, guest communications, and operational processes to ensure efficient coordination, timely follow-up, and meaningful engagement throughout the prospective student journey. Meet with prospective students and families as needed to support enrollment efforts and enhance the visitor experience.
• Assessment & Continuous Improvement: Utilize visitor feedback, enrollment data, and industry best practices to evaluate the effectiveness of campus visits and recruitment events. Implement improvements that strengthen engagement, enhance operational excellence, and support enrollment outcomes.
• Budget & Resource Stewardship: Manage budgets, purchasing, and resource allocation for campus visits and events, ensuring responsible stewardship of University resources and the effective delivery of high-quality programming.
• Perform other duties as requested or assigned.

Because our community is a significant part of our mission and the development of our students and listeners, all employees serve as ministers of the gospel of Jesus Christ by actively partnering with the University to disciple students as they grow intellectually and spiritually, and with Northwestern Media to lead people to Christ and nurture believers to maturity in their faith.

Qualifications:
Required:
• Bachelor’s degree or equivalent experience
• Minimum of three (3) years of progressively responsible experience in admissions, enrollment management, event management, higher education, customer service, hospitality, or a related field.
• Demonstrated experience coordinating events, programs, or projects.
• Minimum of one (1) year of previous supervisory or leadership experience, including training, coaching, and developing staff and/or student employees or relevant experience.
• Maintain a growing, personal relationship with Jesus Christ, reflect His character in all interactions, and faithfully uphold and embrace Northwestern’s mission, Doctrinal Statement and Declaration of Christian Community

Nice To Have:
• Northwestern alumnus
• Demonstrated experience coordinating complex events, programs, or projects involving multiple stakeholders.

Key Skills:
• Independent & Teamwork: Capable of working both independently and collaboratively, with minimal supervision.
• Confidentiality: Maintains discretion and handles sensitive information appropriately.
• Organizational Skills: Strong time management and problem-solving abilities; able to prioritize and meet deadlines with attention to detail.
• Technical Proficiency: Intermediate to advanced computer skills, including Microsoft Office and related admissions software.
• Written & Verbal Communication: Strong writing, editing, proofreading, and verbal communication skills.
• Flexibility: Willingness to work occasional evenings and weekends as needed.
• Travel: Willingness and ability to travel occasionally for work-related purposes.
• Financial Oversight: Experience managing budgets and financial resources within assigned responsibilities.
• Driver’s License: Valid driver's license and access to reliable transportation.
• Background Check: Must pass initial and ongoing background checks as a condition of employment.

Work Environment:
The work environment involves working for a suburban, Christian university or Christian owned and operated radio station alongside those with a demonstrated commitment and personal relationship with Jesus Christ, a commitment to the mission and values of Northwestern, and an agreement to abide by all Northwestern policies.

All applicants must be authorized to work for any employer in the United States as we are unable to sponsor or take over sponsorship of an employment visa. 

Northwestern's Benefits Overview