Manager of Engineering Services

Manager of Engineering Services

Location: San Leandro, CA Salary Range: $138,580 - $163,364

To direct, oversee, mentor, and evaluate all Engineering Group staff; to ensure overall profitability of all projects; to act as Project Manager on large, complex, and/or controversial projects; and to develop new streams of project opportunities, grow the Engineering Group and solicit work with new and existing clients.

General Duties:

• Be an ambassador of Company; internal and external.
• Uphold and fulfill Company's mission, purpose statement, strategic plan, and core values.
• Maintain a commitment to excellence and quality.
• Communicate effectively, work collaboratively and proactively with peers, employees, and management.
• Interact with clients and represent Company in a professional and courteous manner.
• Perform administrative work on time (timecard review and approval, pre-bills, reimbursables, meeting attendance, etc.).
• Foster and promote a positive work environment and healthy company culture.
• Follow all Company's policies and procedures.
• Customarily and regularly exercise discretion and independent judgment, which will affect matters of consequence to the business or our customers.
• Travel, as necessary, to support the firm and clients.
• Share profession-related talents with others in the firm.
• Perform other duties as necessary to support the success of the company.

Management & Leadership:

• Recommend yearly workgroup business plan targets to service council leader.
• Lead, coordinate and collaborate with the service council leader, office leader, and other workgroup managers to provide leadership and consistency in the following areas:
  1. Workload and staffing.
  2. Quality control and standardized procedures.
  3. Training and education.
  4. Mentoring staff and developing skills.
  5. Recommend/Introduce initiatives to improve or strengthen workgroup performance.
• Complete staff performance reviews on time.
• Conduct disciplinary actions in coordination with human resources and the service council leader.
• Ensure compliance and advocacy of Corporate Services functions and processes.
• Ensure compliance and advocate the use of financial reporting data to improve performance.
• Demonstrate leadership and connection with all departments and other offices within the firm.
• Meet Engineering business metrics set yearly by the board.
• Continue to build and show growth in the Engineering Group.

Project-related:

• Ensure the success of projects completed within the workgroup for the firm and client.
• Act as a project manager on specific projects; meet budgets and deadlines.
• Assign and schedule project managers and teams to projects.
• Maintain project schedule and project budget.
• Provide research and respond to technical questions.
• Mentor and direct project team members regarding project scheduling, budgeting, and work scope.
• Coordinate with your workgroup on project issues and concerns.
• Oversee all projects, including those managed by others in the workgroup.
• Manage large, complex, and/or controversial projects.
• Lead overall budget and contract administration for managed projects.
• Direct and oversee the design and CAD work of all Engineering staff.
• Ensure project managers have the resources necessary to meet scheduling and budget commitments.
• Delegate scope and budget for tasks assigned to others, monitor their performance, and mentoring them on ways of how to stay within scope and budget.
• Prepare complete proposals and budgets.
• Understand, negotiate, and prepare complete contracts and negotiations for private and public clients.
• Review reports for quality control and ensure they comply with project scope.
• Visit project sites regularly for initial site visit and to confirm design issues, monitor construction, etc.

Financials:

• Maintain profitability of your workgroup.
• Meet your chargeability target as set annually by the company.
• Meet workgroup chargeability target as set annually by the board of directors.
• Responsible for accounts receivable and bad debt.
• Forecast work volume and staffing needs.
• Carry overall responsibility for project profitability.
• Meet budgets and deadlines.
• Submit timely billing files, timecards, and reimbursables.
• Develop budgets, tasks, and contract negotiation for clients.
• Maintain project schedule and project budget.
• Oversee workgroup accounts receivable and bad debt.

Business Development & Networking:

• Initiate, develop, and maintain strong relationships with all outside parties involved in the market sector, including contacts, professional organizations, clients, specialty consultants, and agencies.
• Attend or lead client interviews/presentations.
• Attend client, agency, and consultant meetings as required.
• Continue to develop expertise in chosen Company market sector.
• Engage in continued education to be a recognized expert within your workgroup.
• Prepare complete proposals in coordination with the marketing group.
• Sign/Seal drawings if authorized.
• Oversee the business development efforts of project managers.
• Travel as necessary to support the firm and clients.

Minimum Qualifications:

• Bachelor's degree in Civil Engineering or another related field.
• Minimum twelve (12) years of experience.
• Current knowledge of professional codes, laws, computer applications, and trends.

Licensing and Certification:

• California professional engineer's license in good standing.
• Valid California driver's license.
• Ability to drive a vehicle for company business and to comply with Company's Motor Vehicle Policy.

Knowledge, Abilities, and Skill:

• Familiarity with AutoCAD, AutoCAD Civil 3D, and other relevant engineering software.
• Proficiency in one or more project management software.
• High level of expertise in managing specific sector's project and client type.
• Ability to analyze complex problems and to work with junior staff to develop and implement creative solutions.
• Ability to mentor and direct junior staff on engineering concepts and designs.
• Ability to lead and mentor staff.
• Ability to work in a team.
• Excellent customer/client service skills and multi-tasking abilities.
• Proficiency in MS Office (Outlook, Word, and Excel).

Physical Demands:

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Requires ability to visit a worksite.
• Requires ability to work in all outdoor and weather conditions.
• Requires use of fingers, hands, and arms to handle office materials.
• Requires talking and hearing.
• Requires frequent standing, walking, and sitting.
• Requires color vision, close vision, distance vision, peripheral vision, depth perception, and the ability to adjust visual focus.
• Requires the ability to work in environment with a moderate noise level.
• Occasionally requires climbing, balancing, stooping, kneeling, crouching, or crawling.
• Occasionally requires lifting or moving up to 25 pounds.
• Occasionally requires exposure to moving mechanical parts, high precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock, and/or risk of radiation and vibration.

Bene