Manager of Financial Aid Systems

Help Students Access Opportunity Through Technology, Compliance, and Innovation

John A. Logan College is seeking a highly skilled and collaborative Manager of Financial Aid Systems to serve as the College's lead technical expert for financial aid operations and systems administration. This important role combines expertise in financial aid regulations, data management, student information systems, compliance, and process improvement to ensure students receive timely and accurate access to financial assistance.

If you are passionate about leveraging technology to improve student outcomes, enjoy solving complex data and systems challenges, and thrive in a mission-driven higher education environment, we invite you to join our team.

Why This Role Matters

Financial aid opens doors to higher education. As the Manager of Financial Aid Systems, you will play a critical role in supporting student success by ensuring the integrity, compliance, and effectiveness of the systems and processes that administer millions of dollars in financial assistance each year.

You will work closely with Financial Aid, Information Technology, Business Services, Enrollment Services, and external partners to maintain reliable operations, enhance system functionality, support regulatory compliance, and identify opportunities for innovation and continuous improvement.

What You'll Do

Lead Financial Aid Systems Administration

• Administer and maintain financial aid management systems and student information systems.
• Configure system settings, workflows, and data structures supporting financial aid operations.
• Coordinate interfaces and data exchanges between institutional and external systems.
• Monitor system performance and resolve data integrity issues.
• Lead system testing, upgrades, implementations, and maintenance activities.

Ensure Compliance and Operational Excellence

• Administer financial aid processes in accordance with federal, state, and institutional regulations.
• Monitor student eligibility, enrollment, and award-related requirements.
• Support financial aid disbursements, fund releases, and award administration.
• Implement compliance controls and corrective actions when necessary.
• Stay current with changing financial aid regulations and operational requirements.

Drive Reporting, Reconciliation, and Data Integrity

• Develop and maintain reports, queries, and data management tools.
• Perform reconciliation, balancing, validation, and reporting activities.
• Prepare information for audits, compliance reviews, and regulatory reporting.
• Monitor financial aid data accuracy and ensure proper documentation and recordkeeping.
• Analyze data trends and identify opportunities for process improvement.

Collaborate Across Campus

• Partner with Information Technology, Financial Aid staff, and campus stakeholders to support operational needs.
• Coordinate data exchanges with federal, state, and external agencies.
• Develop and maintain departmental procedures and documentation.
• Support implementation of regulatory and operational changes.
• Serve as a trusted resource for technical and operational guidance.

Train and Support Users

• Conduct training on financial aid systems, processes, and regulations.
• Support orientations, presentations, and informational events.
• Provide technical assistance and resolve user questions regarding financial aid systems and processes.
• Promote best practices that support efficiency, compliance, and student service.

Required Qualifications

Education

• Bachelor's degree in a related field.

Experience

• Experience in financial aid administration within higher education.
• Experience administering federal student aid programs and maintaining regulatory compliance.
• Experience using financial aid management systems and student information systems.

Preferred Qualifications

Education

• Master's degree in a related field.
• Relevant professional certifications or specialized training.

Experience

• Three or more years of progressively responsible experience in financial aid operations, compliance, or systems administration.
• Experience with financial aid reporting, reconciliation, audits, and process improvement.
• Supervisory or team leadership experience.

What Makes You Successful

The ideal candidate will bring:

• Strong knowledge of federal and state financial aid regulations.
• Expertise in financial aid management systems and student information systems.
• Advanced analytical and problem-solving abilities.
• Experience with reporting, reconciliation, compliance monitoring, and data validation.
• Excellent organizational and project management skills.
• Ability to communicate complex technical and regulatory information clearly.
• Commitment to confidentiality, accuracy, and integrity.
• A student-centered mindset and passion for service.

Desired Professional Attributes

We are seeking a professional who demonstrates:

• Attention to detail
• Analytical thinking
• Initiative and accountability
• Integrity and trustworthiness
• Adaptability in a changing regulatory environment
• Strong organization and prioritization skills
• Commitment to continuous learning
• Exceptional customer service and collaboration
• Dedication to student success and equitable access to education

Work Environment

This position is primarily performed on the John A. Logan College campus in a professional office setting. Occasional evening or weekend work may be required to support system updates, regulatory deadlines, audits, training events, or institutional initiatives.

Please see the attachment for the complete position description.

Join Our Mission

At John A. Logan College, we enrich lives through learning and community engagement. The Manager of Financial Aid Systems directly supports that mission by ensuring students have reliable access to the financial resources they need to pursue their educational goals.

If you're ready to combine technology, compliance expertise, and student advocacy in a role that makes a meaningful difference, we encourage you to apply.

Apply today and help create pathways to student success through innovation, stewardship, and service.

The following documents must be submitted with the application:

• Resume
• Unofficial copies of all college transcripts
• Any relevant licenses or certifications
• Three references

John A. Logan College offers a variety of benefits to employees. These benefits include, but are not limited to:

• State Universities Retirement System (SURS)
• Health, vision, and dental Insurance
• Life insurance
• Paid time off (vacation, personal, and sick time)
• Paid holidays
• JALC tuition waiver for employee, spouse, and dependent children (after 6 months of employment)
• Free membership to Logan Fitness
• Free JALC library card
• Employee discount to The General Store

If you have questions, please contact the Office of Human Resources at 618-985-2828, extension 8912, or by emailing humanresources@jalc.edu.

JALC Mission: "To enrich lives through learning and community engagement."

John A. Logan College is an equal-opportunity employer. John A. Logan does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service or any other characteristic protected by law.