Manager of Financial Planning & Analysis (FP&A)

This role offers a rare opportunity to operate at the intersection of corporate finance and advisory services. You’ll play a key role in supporting both the internal Support Center and franchise owners by delivering financial insights, building forecasting models, and helping drive performance across the system.

On the franchise side, you’ll help launch and support a new FP&A Services offering—providing guidance similar to a consulting model. Internally, you’ll partner with leadership to support budgeting, forecasting, reporting, and strategic decision-making.

What You’ll Do

• Build strong relationships with franchise owners, advising on financial performance and business strategy
• Respond to franchisee finance and accounting inquiries, ensuring timely and accurate support
• Assist in developing annual budgets and forecasts across corporate and franchise operations
• Analyze financial performance, including revenue, expenses, and profitability trends
• Prepare monthly reporting packages and present insights to leadership
• Perform variance analysis and recommend corrective actions
• Support implementation and adoption of our budgeting and reporting tool (Vena)
• Partner cross-functionally on strategic initiatives such as new locations, pricing, and operational improvements
• Assist with financial compliance and royalty reporting
• Contribute to continuous improvement of FP&A processes and tools

What Success Looks Like

• High franchisee satisfaction (target 4.5+/5) for FP&A support services
• Forecast accuracy within ±5% on key financial metrics
• Timely, accurate monthly reporting (by the 5th business day; <2% error rate)
• Strong adoption and utilization of financial systems across teams and franchisees

What You Bring

• Bachelor’s degree in Finance, Accounting, Economics, or related field
• 5+ years of progressive FP&A experience (budgeting, forecasting, modeling)
• Experience in multi-unit, franchise, or service-based environments preferred
• Advanced Excel skills; experience with financial systems and reporting tools (Vena a plus)
• Strong communication skills with the ability to translate data into actionable insights
• Proven ability to work cross-functionally and present to leadership
• Analytical mindset with strong problem-solving and business acumen
• Self-starter who can manage multiple priorities in a fast-paced environment