Manager of Inside Sales

Bell Lumber 38 Pole Company

Saint Paul, MN

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JOB DETAILS

SKILLS

Analysis Skills, Business Development, Business Intelligence, Business Skills, Business Support, Channel Strategies, Coaching, Communication Skills, Competitive Analysis/Strategy, Competitive Research, Consumer Market Share, Continuous Improvement, Contract Management, Contract Negotiation, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Decision Support, Develop and Maintain Customers, Direct Sales, Equal Employment Opportunity (EEO), Field Sales, Forecasting, High School Diploma, Inside Sales, Lead Generation, Leadership, Market Share, Market Tracking, Market Trend Analysis, Marketing, Microsoft Office, Multitasking, Negotiation Skills, Operational Improvement, Operations, Partner Sales, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Reporting Dashboards, Revenue Growth, Revenue Planning, Revenue/Sales Reporting, Sales, Sales Forecasting, Sales Management, Sales Operations, Sales Pipeline, Sales Qualification, Sales Strategy, Systems Administration/Management, Team Building, Team Lead/Manager, Team Player, Willing to Travel

LOCATION

Saint Paul, MN

POSTED

Today

JOB PURPOSE:

The Manager of Inside Sales is responsible for leading and developing the Inside Sales team while driving revenue growth, customer engagement, CRM excellence, and sales process effectiveness. This role serves as a strategic partner to Sales, Marketing, Operations, and Customer Service teams to support business objectives, expand market share, and strengthen customer relationships.

The Manager of Inside Sales oversees daily team operations, sales performance, lead generation, CRM optimization, forecasting, and continuous improvement initiatives that support scalable growth and exceptional customer experiences.

ESSENTIAL JOB DUTIES:

Team leadership and development - Lead, coach, and develop Inside Sales Representatives while fostering a culture of accountability, collaboration, and high performance.
Sales strategy and revenue growth - Develop and execute sales strategies that drive new business development, increase market share, and support organizational growth objectives.
CRM leadership and support - Serve as the CRM subject matter expert, supporting both Inside and Outside Sales teams through system administration, training, reporting, and process optimization.
Customer and account management - Build and maintain strong customer relationships while identifying opportunities for growth, retention, and expanded business partnerships, with a defined sales goal
Pipeline management and forecasting - Seek out and oversee lead qualification, opportunity management, forecasting, and sales activity tracking to support accurate business planning and revenue growth.
Market intelligence and business insights - Monitor market trends, customer needs, and competitive activity while providing recommendations that support strategic decision-making.
Sales operations and reporting - Develop and maintain sales performance metrics, dashboards, forecasts, and activity reporting to drive accountability and continuous improvement.
Cross-functional collaboration - Partner with Marketing, Operations, Customer Service, and leadership teams to ensure alignment, customer satisfaction, and successful execution of business objectives.

JOB QUALIFICATIONS:

Education & Experience Minimum Requirements:

High School Diploma or equivalent required; Bachelor's degree preferred.
8+ years of direct sales experience.
5+ years of leadership or team management experience preferred.
Experience with CRM platforms and sales performance reporting required.

Skills and Competencies:

Strong leadership, coaching, and team development skills.
Excellent communication, presentation, and relationship-building abilities.
Proven ability to drive revenue growth and develop new business opportunities.
Strong analytical, forecasting, and problem-solving capabilities.
Ability to manage multiple priorities in a fast-paced environment.
Experience negotiating contracts and managing customer relationships.
Proficiency with Microsoft Office and CRM systems.
Data-driven mindset with a focus on continuous improvement and operational excellence.
Demonstrates professionalism, sound judgment, and strong business acumen.
Positive, collaborative, and customer-focused approach.

Travel: Approximately 10-20% travel, including occasional weekends and industry events.

Bell Lumber & Pole is an equal opportunity employer.

Bell Lumber & Pole is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Bell makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Bell is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 651-203-2719 and let us know the nature of your request and your contact information.

For additional detail, you can read through our EEO Policy.

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About the Company

Bell Lumber 38 Pole Company

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