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Manager of Laboratory Quality (ORMC)

Orlando Health
  • Orlando, Florida
  • $500 Per Year
  • Full-time
30+ days ago

Job Description

Position Summary:
 

Manager of LaboratoryQuality

OrlandoRegionalMedicalCenter(ORMC)|OrlandoHealth

LeadQuality.DriveExcellence.ImpactPatientCare.

Are youalaboratoryleaderpassionateaboutquality,compliance,andcontinuousimprovement?Doyouthriveoncreatingsystemsthatelevatepatientsafety,enhanceoperationalexcellence,andinspirehigh-performingteams?

OrlandoHealthOrlandoRegionalMedicalCenter(ORMC)isseekinganexperiencedManagerofLaboratoryQualitytoleadqualityinitiativesacrossoneofFlorida'smostadvancedandrespectedlaboratoryprograms.

In this influential leadership role, you'll be at the forefront of ensuring thehigheststandardsoflaboratoryexcellence,guidingregulatorycompliance,accreditationreadiness,performanceimprovementinitiatives,andqualitymanagementprogramsthatdirectlyimpactpatientoutcomesacrossourorganization.

 

OH - ORMC

WhyORMC?

AstheflagshiphospitalofOrlandoHealth,ORMCisanationallyrecognizedhealthcareinstitution,hometo:

  • ALevelOneTraumaCenter
  • CentralFlorida'sonlyLevelOneTraumaCenter
  • Comprehensivetertiaryandquaternaryservices
  • Advanceddiagnosticandlaboratorytechnologies
  • Acollaborativeculturefocusedoninnovationandpatient-centeredcare

AtOrlandoHealth,qualityisn'tjustadepartment.It'spartofeverythingwedo.

WhatYou'llDo

AstheManagerofLaboratoryQuality,youwill:

  • Leadandoverseethelaboratoryqualitymanagementprogram
  • EnsurecompliancewithCLIA,CAP,JointCommission,andapplicableregulatorystandards
  • Develop,implement,andmonitorqualitymetricsandperformanceimprovementinitiatives
  • Coordinateinspections,audits,accreditationactivities,andcorrectiveactionplans
  • Analyzequalitydataanddriveevidence-baseddecisionmaking
  • Partnerwithlaboratoryleadership,physicians,andmultidisciplinaryteamstoimproveoutcomes
  • Promoteacultureofsafety,continuousimprovement,andoperationalexcellence
  • Mentoranddeveloplaboratoryteammembersthrougheducation,coaching,andquality-focusedleadership

We'reLookingFor

Astrategicandcollaborativelaboratoryprofessionalwho:

  • Hasastrongbackground (5+ years of experience) inlaboratoryquality,compliance,andaccreditation 
  • Possessesexceptionalleadershipandcommunicationskills
  • Enjoyssolvingcomplexchallengesanddrivingmeaningfulchange
  • Ispassionateaboutpatientsafetyandqualityoutcomes
  • Thrivesinafast-paced,high-complexityhealthcareenvironment

 

Schedule: Dayshift Monday-Friday 

 

 Why Orlando Health Is Your Best Place to Work

At Orlando Health, we care about you as much as you care about your patients. As a team member, you’ll enjoy comprehensive benefits from day one:

Health & Wellness

  • Multiple medical, prescription, dental, and vision plans
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
  • On-site pharmacy and discounted health services
  • Wellness incentives—earn up to $500/year

Financial Security

  • Competitive 401(k) plan with up to 5% employer match
  • Group life, short‑term, and long‑term disability insurance at no cost

Time Away & Family Support

  • Nearly five weeks of PTO—including vacation, holidays, and sick leave
  • Four-week paid parental leave for eligible team members
  • Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring

Learning & Career Growth

  • “Preferred Education Program”: earn degrees or technical certificates with zero out‑of‑pocket costs
  • Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
  • Full career development resources: coaching, workshops, events, and leadership training

Extra Perks

  • Employee Assistance Program (EAP) offering confidential counseling services
  • Access to discounts on attractions, travel, cell phones, insurance, and more

 

 

Essential Functions

  • Works with laboratory leadership to ensure workflow practices align with departmental strategies and maintain a high standard for patient safety and quality.
  • Ensures all regulatory compliance standards are met in all testing practices.
  • Works with various units to correct identifiable defects regarding workflow, quality, and safety standards.
  • Trains and maintains competency for departmental quality specialists based on LEAN best practices.
  • Establishes and maintains a positive working relationship with team members, providers, nursing, medical directors, departmental leadership, and other hospital departments.
  • Organizes and leads department-specific workgroups to achieve success with quality metrics and KPIs.
  • Promotes a healthy work environment by establishing a climate of growth, challenge, and development for team members.
  • Oversees daily operations of departmental quality specialists and creates standardization for issue resolution, project management, and implementation of new practices.
  • Maintains responsibility for MediaLab and ensures all policies and procedures meet CAP and regulatory standards.
  • Maintains compliance with all Orlando Health policies and procedures.
  • Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards.

 

Other Related Functions

  • Attends all departmental meetings.
  • Participates on committees related to quality and patient safety as appropriate.
  • Responsible for monthly reports addressing areas of opportunity and the monitoring of improvement processes.
  • Provides the team with training and education focusing on best practice and LEAN processes.
Qualifications:

Education/Training

  • Bachelor’s degree in sciences or a qualified area.

 

Licensure/Certification

  • Florida Clinical Laboratory Supervisor License.
  • Nationally recognized MLS certification (certifying agencies include, but are not limited to ASMT, ASCP, AABB, and AACC).

 

Experience

  • Minimum of five (5) years’ experience working in quality assurance in a certified clinical laboratory.

Numbers & Facts

LocationOrlando, Florida
Job TypeFull-time

Skills

  • Americans with Disabilities Act (ADA)unmatched
  • Best Practicesunmatched
  • Career Counselingunmatched
  • Cellular Telephoneunmatched
  • Clinical Competencyunmatched
  • Clinical Laboratoryunmatched
  • Coachingunmatched
  • Debugging Skillsunmatched
  • Dental Insuranceunmatched
  • FMLA (Family and Medical Leave Act of 1993)unmatched
  • Healthcareunmatched
  • Hospitalunmatched
  • Insuranceunmatched
  • Insurance Certificationsunmatched
  • Laboratoryunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Nursingunmatched
  • Operationsunmatched
  • Patient Safetyunmatched
  • Performance Metricsunmatched
  • Pharmacyunmatched
  • Prescription Drugsunmatched
  • Problem Solving Skillsunmatched
  • Project/Program Managementunmatched
  • Quality Assuranceunmatched
  • Quality Assurance Methodologyunmatched
  • Quality Managementunmatched
  • Quality Metricsunmatched
  • Regulationsunmatched
  • Regulatory Complianceunmatched
  • Safety Standardsunmatched
  • Safety/Work Safetyunmatched
  • Standards Developmentunmatched
  • Student Loansunmatched
  • Vision Planunmatched
  • Workflow Analysisunmatched

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