Tyler Technologies Inc logo

Manager of Product Management

Tyler Technologies Inc
  • Lubbock, TX
    22 days ago

    Job Description

    Description

    Responsibilities

    The Manager, Product Management will be heavily involved in every stage of the product management lifecycle, while also managing a team as described below:

    Managing a team

    • Mentor staff and team members, with a focus on professional growth, product ownership and leadership.
    • Constantly be in a mode to recommend solutions.
    • Provide guidance and direction to less experienced staff.
    • Combines a high level of understanding with the ability to manage a group responsible for delivering multiple creative and unique solutions.
    • Work independently as well as in a team.
    • Manages the design of solutions for a group of products/services, extracting the very best out of the staff responsible for design.
    • Accepts ownership for group of products/services regarding delivery.
    • Enables team to think creatively and out of the box, providing team with ideas, resources, and support.
    • Achieves scale in work efforts by enabling the work of others. Ensures the right people with the right knowledge and expertise are involved in decisions.
    • Contribute to the advancement of the team environment through integrity, leadership, and continuous knowledge transfer.

    Product Knowledge and Skills

    • Understand and communicate issues, ideas and solutions at the highest levels, providing direction and solutions to address unique situations.
    • Create and maintain relationships with key personnel in order to engage in requirements validation and to stay abreast of upcoming changes/additions to requirements.
    • Collaborate with senior management to effectively communicate issues, ideas, and solutions.
    • Communicate with senior management on the product's performance, any major issues with the products or any changes in the market or competition as related to the product area.Complete tasks with no input or direction.
    • Proactively listen to client feedback and determine the best way to meet the requirements.
    • Demonstrate excellent partnering, communication, and negotiating skills in order to gather requirements and communicate effectively with other departments as necessary.
    • Maintain composure under pressure and accurately access and resolve problem situations.
    • Work effectively in a fast paced, team based, customer service-oriented environment.
    • Adapt to changing product and environments.
    • Tailors' communication to a variety of audiences and perspectives and anticipates issues to prevent conflict.
    • Establish organizational alignment and buy-in of future product strategy.Champion new technologies and functions required to keep Tyler competitive.
    • Influence priorities of department work.
    • Create plans and strategies to achieve the product objectives, including published product roadmaps that will articulate the product direction to both internal departments and external customers.

    Qualifications

    • Bachelor's degree Computer Sciences, Management Information Science, or Business.
    • Equivalent work experience may substitute for degree requirement.
    • A minimum of 12 years of experience in software or related environment.
    • Proven track record of the highest knowledge.
    • Highly advanced knowledge of Agile SCRUM development processes.
    • Excellent analytical and problem-solving skills.
    • Excellent knowledge and understanding of the full software development lifecycle and associated methodologies helpful.
    • Keen attention to detail.
    • Excellent planning and organizational skills involving the ability to manage multiple work tasks effectively.
    • Excellent time management skills.
    • Excellent interpersonal and communication skills involving communicating technical and non-technical information in writing and verbally.
    • Knowledge and experience with data modeling, relational databases concepts, and understanding SQL queries.
    • Proficient with Microsoft Office.
    • Ability to work independently as well as collaborate in a team as well as across functional groups.
    • Ability to be effective in a fast-paced environment.
    • Must be able to travel occasionally.

    Numbers & Facts

    LocationLubbock, TX
    IndustryAccounting and Auditing Services
    Company Size2,500 to 4,999 employees
    Year Founded1966

    About Company

    Founded in 1966 and based in Plano, Texas, Tyler Technologies is the largest national provider of integrated software systems and information technology services exclusively focused on the public sector. Simply put — Tyler empowers people who serve the public.

    We devote all of our time, energy and resources to help local governments and school districts become more efficient, accessible and responsive. At more than 11,000 local government offices in all 50 states, Canada, the Caribbean, the United Kingdom and other international locations, our clients can attest to our ability to fulfill this promise.

    Tyler delivers an expansive portfolio of software and service solutions designed to automate mission-critical public sector operations, including:

    State & Local Government Solutions
    • ERP | Financial
    • Courts & Justice
    • Appraisal & Tax
    • Records & Documents
    • Planning, Permitting & Licensing
    • Public Safety
    School Solutions
    • Student Management
    • Financial
    Our commitment goes well beyond delivering solutions that work for our public sector clients. It’s also about consistently delivering value for our employees and shareholders.

    Working With Us
    Working at Tyler means you are part of a vibrant community of professionals who care about their clients as much as they care about each other. We work closely, sharing knowledge and inspiring each other to learn and grow so that we can continually improve service to our clients. When you work at Tyler, you receive benefits that support your health and well-being. Our comprehensive offering was created to accommodate the diverse lifestyles of our staff.

    Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.

    Skills

    • Agile Programming Methodologiesunmatched
    • Analysis Skillsunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Customer Support/Serviceunmatched
    • Customer/Client Researchunmatched
    • Data Modelingunmatched
    • Database Technologyunmatched
    • Detail Orientedunmatched
    • Employee Relationsunmatched
    • Information Scienceunmatched
    • Interpersonal Skillsunmatched
    • Knowledge Transferunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Negotiation Skillsunmatched
    • Organizational Skillsunmatched
    • People Managementunmatched
    • Problem Solving Skillsunmatched
    • Product Lifecycle Managementunmatched
    • Product Managementunmatched
    • Product Planningunmatched
    • Product Strategyunmatched
    • Relational Databases (RDBMS)unmatched
    • Requirements Managementunmatched
    • Requirements Validation/Verificationunmatched
    • SQL (Structured Query Language)unmatched
    • Scrum Project Management and Software Developmentunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Strategic Planningunmatched
    • Team Lead/Managerunmatched
    • Technical Writingunmatched
    • Time Managementunmatched
    • Willing to Travelunmatched

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