Manager OF Security Communications Center

MINIMUM QUALIFICATIONS

Education, Training, and Experience

• High School Diploma or equivalent certificate (GED), plus five (5) years of work experience in dispatching security or emergency services calls to public safety or security personnel, of which one (1) year is in a supervisory role related to the responsibilities of the position.

Licensure, Certification, or Other Qualifications

• Must obtain Emergency Medical Dispatch certification from the State of Illinois within six months of hire.
• Must obtain Law Enforcement Agencies Data System (LEADS) certification from the State of Illinois within six months of hire.
• Successful candidates must pass a drug screen and a background investigation. People who are offered employment must pass all pre-employment exams prior to appointment.

NOTE: The candidate selected for hire must pass an airport background check and a Security Threat

Assessment (STA).

NOTE: Must be flexible for early and/or late meetings and weekends.

NOTE: This is a 24/7 on-call operation, based on operational needs.

Licensure, Certification, or Other Qualifications

• A valid driver's license from the State of Illinois is required

SELECTION REQUIREMENTS: This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference for applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor

Aug 19, 2026, 12:00:00 AM