Manager of Social Services

Introduction

Want to join a team of daring managers who care without reservations or limits? Our St. David's South Austin Medical Center team is looking for a(an) Manager of Social Services. HCA Healthcare is an advanced healthcare network that has committed up to $300 million to our incredible team members over the course of three years.

Benefits

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare is committed to research and clinical protocols. Do you want to impact standards of care and save lives across the country? Apply today to our Manager of Social Services and be a part of the innovation of ideas.

Job Summary and Qualifications

As Social Services manager has primary oversight of the ED Social Work supervisor and staff in their job duties as they provide direct care to a defined population in the Emergency Department. Oversees the provision of clinical assessment, intervention, social, emotional, and environmental care provided to ED patients by Social Work. Participates in providing patient specific care standards as directed and follows service excellence standards to ensure high levels of patient satisfaction. Provides oversight to the planning and implementation of social work policies and procedures and maintenance of on-call staff schedule. 

• You will provide supervisory assistance for social services 
• You will hire, train and conduct orientation of Full-time, Part time and PRN staff. 
• You will provide supervision and evaluation of Social Work Full-time, Part time and PRN staff. 
• You will coordinate monthly on-call schedule for coverage of afterhours Social Services. Facilitate monthly PRN meetings, trainings, work schedules, completion of required meetings/in services. Provide 24/7 on call support to staff to help address questions, staff cases and process appropriate dispositions. 
• You will coordinate supervisory requirements of LCSW applicants and graduate social work student as needed. 
• You will assist and advise the executive and leadership team with issues impacting hospital social work. 
• You will regularly consult HR Generalist to address hiring and termination questions, issues pertaining to the Standards of Conduct and Employee Discipline and other matters as needed. 
• You will facilitate in service and training within the department as needed to adequately and thoroughly address new resources/services or process/ procedures. 
• You will perform complex discharge planning facilitation for designated patient Population. Provide patient/family counseling, discharge planning, community resource/long range planning and crisis intervention by referral 
• You will evaluate psychosocial needs of patients/families 
• You will coordinate reporting and standards of practice review for social work services. 
• You will review and revise social work policies and procedures in accordance with hospital and regulatory agency standards annually and as indicated 
• You will monitor and coordinate CQI/QA reporting to director and other hospital committees as required. 
• You will review SDSAMC High Alert Patient case requests with HAP SW Manager of SDMC. 
• You will attend Travis County Community Behavioral Health Monthly meeting. 

What qualifications you will need: 

• Minimum 5 years of active social work experience, including 3 years in a health care facility. 
• Master’s Degree in Social Work required 
• Current licensure by the Texas state board at the LMSW level required upon hire 

St. David's South Austin Medical Center, is a 368‑bed acute care hospital within St. David’s HealthCare, offering comprehensive specialty and sub‑specialty services. Key programs include a nationally accredited oncology program featuring the region’s only adult Transplant and Cellular Therapy Program; a Level II trauma center; advanced cardiac, stroke, and orthopedic services; full‑service maternity and newborn care; and four community emergency centers in Bee Cave and Bastrop.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Unlock your potential with a leading healthcare provider dedicated to its patients, colleagues and communities. Help guide our team as a(an) Manager of Social Services and help us improve more lives in more ways.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.